ZANUS FRONT OFFICE FOR HARDWARE — ADD AI TO WHAT YOU HAVE NEW
Keep the systems your operation runs on. The AI does the front-office work — and writes it back.
Your order-management, service-management, returns and partner systems stay the record. The Front Office answers, files the RMA, quotes, books and follows up, then writes tickets, RMAs, contacts, companies and bookings back through native CRM sync, webhooks and API — and exposes a standard MCP server so any AI you authorize can read your front office. Three doors, configured at launch, not a project.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Settings › Connectors tab: webhooks + API, CRM sync, MCP server.
What it does
RMA opened, quote paid, level-2 call booked, reseller approved — pushed to your systems the moment it happens; a read-only API serves the same data.
Contacts, companies and deals mapped; push, pull or two-way; dry-run preview before anything writes. Your CRM edits flow back.
Scoped tokens expose contacts, tickets, quotes, stats and transcripts to any MCP-capable AI or your own agents. Revoke anytime; every call audited.
Inside “Add AI to what you have” — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
AI-native is a protocol, not a partnership
Some platforms let one chosen AI read your data — through their partnership, on their terms. Zanus takes the open road: a standard MCP server, so ANY AI you authorize can read your front office.
- Works with any MCP-capable assistant and with your own agents
- Scope checkboxes per token — least privilege by default
- Read-first: writes go through your approval paths
Available on its own — or inside a solution
Not a replacement. A layer.
The old way: software your team operates, one screen at a time, with an “AI button” bolted on. The AI way: the whole front office is AI — it answers the phone, the chat, the e-mail and the web forms, and files the result in the systems you already trust. You keep the filing cabinet; the work moves here.
- Your CRM stays the system of record — the AI writes into it
- Your phone numbers stay — the AI answers first, your team first, or any mix
- Your mailboxes stay — forward a copy and reply from Front Office
Not a replacement. A layer.
The old way: software your team operates, one screen at a time, with an “AI button” bolted on. The AI way: the whole front office is AI — it answers the phone, the chat, the e-mail and the web forms, and files the result in the systems you already trust. You keep the filing cabinet; the work moves here.
- Your CRM stays the system of record — the AI writes into it
- Your phone numbers stay — the AI answers first, your team first, or any mix
- Your mailboxes stay — forward a copy and reply from Front Office
Not a replacement. A layer.
The old way: software your team operates, one screen at a time, with an “AI button” bolted on. The AI way: the whole front office is AI — it answers the phone, the chat, the e-mail and the web forms, and files the result in the systems you already trust. You keep the filing cabinet; the work moves here.
- Your CRM stays the system of record — the AI writes into it
- Your phone numbers stay — the AI answers first, your team first, or any mix
- Your mailboxes stay — forward a copy and reply from Front Office
Not a replacement. A layer.
The old way: software your team operates, one screen at a time, with an “AI button” bolted on. The AI way: the whole front office is AI — it answers the phone, the chat, the e-mail and the web forms, and files the result in the systems you already trust. You keep the filing cabinet; the work moves here.
- Your CRM stays the system of record — the AI writes into it
- Your phone numbers stay — the AI answers first, your team first, or any mix
- Your mailboxes stay — forward a copy and reply from Front Office
Questions, answered
Can the AI read our RMA status or stock levels?
When you feed them in — through webhooks, the API or a knowledge sync from your order and returns systems — it states them to a verified contact. It never guesses stock, lead time or repair status it has not been given.
Is our customers’ and partners’ data exposed to outside AIs?
Only to the AI you explicitly authorize, only the fields you allow, through revocable tokens — and every access is logged. Write actions route through the same approval paths as everything else.
Try it free on your own product line. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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