FRONT OFFICE AI FOR MULTI-SITE — THE COMPARISON

Compare us to anything a group is offered.

Groups are sold one of two models: customer software each location’s staff operate, often one instance per region, or AI agents assembled and configured per site and per channel. No logos needed, because the same packaging habits dominate the market. Front Office was built on three different principles — one integrated product for every location, the AI doing the work at each site, every answer grounded in the group’s approved information.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Zanus Front Office dashboard — the AI at work

One dashboard doing the jobs the others only track.

Three habits of the market — three different principles here

1 · Pricing scales per seat

Across most of the market, every hire raises the software bill — the price follows your headcount, not the work getting done.

2 · The AI is often metered on top

Credits, "AI actions", per-conversation fees, usage tiers. On many platforms the AI arrives as a second bill on top of the seats.

3 · Most AI was built to assist teams

Enrich, draft, score, summarize, coach — designed to make YOUR people faster. Newer autonomous agents go further, but are typically configured per channel and priced per usage.

Front Office was designed from the start on three different principles: one integrated product, priced by plan — not by seat-math · the AI performs complete front-office workflows, not only assists them · every answer grounded in your approved knowledge, with Protection capping the spend.

The scoreboard: how each model delivers the job

Fourteen group jobs, three delivery models. The difference isn’t whether a capability exists somewhere — it’s what you must assemble, license and operate to get it. Descriptions reflect typical published product models, Aug 2026.

The job	Traditional CRM model	Agent & copilot platforms	Zanus Front Office
Answer every location’s phone, in its hours	Each site’s staff answer, with a phone system and CRM per region	A voice agent per site, channels and usage configured separately	✓ Built in — numbers, hours and voices per site on one Front Office, 40 languages, after hours included
Give the right site’s hours, address and people	Whoever picks up looks it up; twenty versions of the truth	A knowledge source per agent you keep in sync	✓ One shared knowledge base plus each site’s local pages; no source, no claim
Route a request to the site and department that own it	Forwarded by email; the wrong site drops it	Routing logic you build and maintain per channel	✓ Routed in the conversation by site and department, escalated to the region when it ages
Book into the right location’s calendar	Each site maintains its own scheduling tool	Agent invokes calendar actions you connect per site	✓ Booked inside the call into that site’s providers and rooms; nearest alternative offered
Keep one customer record across sites	One record per site, or one CRM org per region	Records where the agent’s platform keeps them	✓ One record, every touch tagged by site and department, read by role
Serve customers in their language at every site	Depends on who is on shift at that location	Language packs configured per agent	✓ 40 languages at every location, same knowledge, same record
Add a new location	A rollout: licenses, configuration, training, a consultant	A new agent, channels and integrations to assemble	✓ Added from the dashboard: numbers, hours, calendar, people and local pages on the existing Front Office
Train every site’s new hire the same way	Shadowing at each site; binders that drift	Not the product’s job	✓ Role-play on the group’s own procedures, local pages on top, a team assistant on each phone
Brief the site manager and head office	Dashboards per region someone opens and reads	A to-do list for each site’s staff	✓ Two briefings: each site its overnight, the group every site side by side
Forecast by site and department	Formulas over fields each site maintains	Often a separate paid product	✓ Probability with the WHY per location and team, from what customers actually said — included
Keep sensitive matters with a person at every site	Depends on the person answering at that location	Best effort, disclaimers apply	✓ Your rules per site and department: regulated or sensitive matters go to a person, with context
Control who sees which site, and what one site can spend	Permissions per instance; usage billed as it comes	Metered per agent; a viral link is your invoice	✓ Roles and permissions by site, region and group; daily caps protect the whole group
Call your customers before they call you	Reminder calls made by staff when there is time; otherwise a text	Build an outbound flow, connect telephony, meter the minutes	✓ Auto-Call: an event, a funnel or a list triggers the call; the AI announces or converses, on your rules — Hi Kevin, this is Lakeside Motors Downtown: the part for your vehicle has arrived; the Westside location can also fit it if that is closer.
The bill	Per seat, per site; grows with every hire and every location	Per agent and/or per usage: credits, actions, conversations	✓ One plan, chosen by outcome — your customers and your locations are never counted or charged per head

Already running a big CRM suite? Read the story: the old way vs the AI way — keep the CRM, add the AI Front Office → And the chat below will compare us to any product you name, from its published pages.

Comparing something specific? Ask the Zanus AI below — it compares us to any vendor you name, point by point, from their published pages. Our plans are public: see pricing → Then do your own math →

The one question that cuts through every comparison: after you pay, who answers the customer at every one of your locations? With Front Office the answer is: the AI does — at every site, from the group’s approved information — and each location’s people take the handshake and every sensitive matter.

Questions, answered

Why don’t you name the other products?

Because the comparison is about the model, not the logo. Software each site’s staff operate plus metered AI per agent is the norm across the market; naming brands adds nothing. If you are evaluating a specific product, ask the chat — it compares us to any vendor you name, point by point, from their published pages.

Is this comparison fair to the systems our locations already run?

Every description of other models comes from typical published product pages, read August 2026, and describes what a group must assemble, license and operate at each location to get the job done. Where a vendor differs, the chat will show you.

Do we have to replace what our sites use today?

No. Each location’s system stays its record; the Front Office is the one system of work every site shares in front of them. Calendars sync natively per site; webhooks, a read-only API, native CRM sync and an MCP server feed what the group authorizes.

Try it free on your own group. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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