Front Office AI · Customer Service

ZANUS FRONT OFFICE FOR CUSTOMER SERVICE — QUOTES & UPGRADES

From “how much to fix it?” to a payable quote — in the same conversation.

A service conversation often ends with a price question: the replacement part, the out-of-warranty repair, the larger plan, the add-on cover, the second device, the faster tier. The AI builds the quote from your catalog and price rules — never a number improvised by an agent under pressure — sends it as a clean document with a payable link, and follows up politely. Goodwill credits and discounts outside your rules queue for a person.

Start free

Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Quotes — AI quoting with authorization and follow-ups

The real Quotes menu: built by AI, authorized by you with one click.

What it does

Real prices only

Parts, repairs, upgrades, plan changes and add-ons come from your catalog and price rules — never from memory, never “confidently wrong”.

One-click authorization

The AI prepares, your rules or your team authorize with one click; the customer accepts and pays by link without a second call.

Quotes that get answered

The unanswered repair quote is followed up on your schedule; a question in the reply hands the thread to your team with the case attached.

Inside AI Quoting — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Quotes — AI quoting with authorization and follow-ups
Every quote the AI drafted: authorization before it goes out, PDF, validity, the automatic follow-up sequence and the bookkeeping trail.
Start free — see it on your own business7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Quote-to-cash without a second system

Elsewhere, configure-price-quote is often a separate product bolted on top. Here, quoting is one included function of your integrated Front Office — connected to every conversation.

  • No per-user CPQ tax
  • Connected to chat, phone, demo and email history
  • Quote-to-cash without a rollout project
Quote-to-cash without a second system

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing →  ·  Try it free 7 days, no credit card →
Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Can it give goodwill credits or discounts?

Only inside the rules you set — a standard loyalty discount, a documented promotion. Anything outside the rules, a goodwill credit or a disputed charge, queues for your one-click decision, with the case and the transcript attached. The AI proposes; a person decides.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own business. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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