ZANUS FRONT OFFICE FOR CUSTOMER SERVICE — AI AVATAR
Customer service face to face — for the customers who prefer it.
Some customers do not want to type: the older customer of a utility, the traveler in a language your desk does not speak, the person who has already explained the problem twice. The AI Avatar is a lifelike presenter built into your Front Office: it listens, answers with real voice from your approved knowledge, opens the case, and hands over to a person in one tap. Not a video. A live conversation with a presenter your customers can see.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
Live on a customer’s site: Lisa answering face-to-face — grounded pricing answer, one tap to a human.
What it does
A frustrated customer explains the problem once, to a face that listens and can be interrupted — barge-in, real voice, 40 languages, your brand persona.
“Connect me with an agent” is always on screen. The avatar hands over with the transcript and the case already opened.
Name, face, voice and backdrop configured at your Done-for-You AI Launch — a different voice for billing, technical and returns if you wish.
Inside AI Avatar — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
Next-generation chat, face to face
The chat window becomes a conversation face to face: your AI presenter speaks, listens with barge-in, and shows what it explains — while every word stays grounded in your approved knowledge.
- Real-time speech with barge-in — “speak naturally, interrupt anytime”
- Text, voice, or face-to-face: the visitor chooses
- One tap to a human: “Connect me with a sales rep” is always there
- Claim guard: no source, no claim — now with a face
Your demos get a presenter
The flagship AI Demo gains a human presence: the avatar delivers your approved storyline eye-to-eye, answers live questions from your knowledge, and books the meeting at the end. Viewers toggle the face with a USE AVATAR control — on a slow connection the voice continues seamlessly.
- Narrates the exact pitch you approved
- Live Q&A mid-demo, then resumes the script
- Delivered ~2 minutes after the form fill, any hour
- See AI Demo — the flagship →
A presenter persona, tailored to your brand
At your Done-for-You AI Launch you configure the persona your customers meet: name, portrait, backdrop — your office photo, brand color or a transparent stage — and where it appears (sales conversations only, or every chat). Voices are configurable per department.
- Name, face, voice and backdrop set at launch
- Backdrop: office photo, brand color, your own image
- Appears where YOU decide — sales chats only, or everywhere
- Per-department voices included
Available on its own — or inside a solution
Questions, answered
Will customers think it is a real agent?
It introduces itself as your business’s AI assistant and never pretends to be staff. The face lowers the temperature of a difficult conversation and helps customers who struggle with typing or with your language — and a person is always one tap away.
Which solution includes it?
Available on its own or inside a solution. Which solution includes what: see pricing.
Try it free on your own business. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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