What does an AI receptionist for travel agencies do?
It answers your agency's own number, the website chat, the e-mail and the web forms, day and night, and carries each trip inquiry from the first question to a booked consultation and a proposal without losing the traveler on the way. It asks your trip questions, books the consultation with the right advisor, drafts the proposal from your packages for an advisor's yes and follows up until the traveler replies. Every conversation lands on one record in its CRM.
Does it work as an AI chatbot for tour operators?
Yes. The website chat sits on your own tour pages and answers by text or by voice in 40 languages: departure dates, what a tour includes, the meeting point, the walking level, group sizes and what to pack, all from the pages and documents you approved. It can hold seats on a departure your rules allow, book a call with your tour specialist and pass everything else to your team.
Can the AI book flights, hotels or cruises, or take a deposit?
No. It books no flights, rooms or cabins with suppliers, issues no tickets and takes no card payments. It answers, asks the trip questions, books the consultation, holds what your rules allow and drafts the proposal. Your advisors confirm every booking with the supplier and collect payment the way they do today.
Which trip questions does the AI ask a traveler?
Yours. You tell Lisa what your advisors want to know before a first consultation, such as the travel dates or a flexible window, the number of adults and children, the departure city, the budget range and the style of trip, from a quiet beach week to a guided tour. The AI asks them in conversation, in the traveler's language, and saves the answers on the traveler's record, so the advisor starts the consultation already knowing the trip.
How does the right advisor get the consultation?
You say who handles what: the cruise specialist, the Europe desk, the group and wedding planner, the corporate travel team. The AI matches each inquiry to that person and books the consultation into their own calendar by phone, chat or form, with a confirmation and a reminder. A reminder call the day before takes the traveler's answer: yes confirms the time, no frees it for someone else.
Can it prepare a travel quote or proposal on its own?
It drafts one; it never sends one alone. The draft is built only from your own packages and price list, matched to the dates, travelers and style the traveler gave, and it waits for an advisor's yes. The advisor checks availability with the supplier, adjusts what is needed and sends it under the agency's name.
What happens to proposals that travelers never answer?
They get a follow-up in your words, on the days you choose, and each sequence stops the moment the traveler replies, so no one is chased after saying yes or no. Every proposal and every follow-up sits on the traveler's record, and your advisors can see at a glance which trips are still waiting on a decision.
Does it work for group trips and destination weddings?
Yes. A group inquiry is often one long e-mail full of wishes. AI E-mail sorts it to your groups desk and drafts the reply, the CRM keeps the organizer, the dates and the guest count on one record, and a proposal is drafted from your group or wedding packages for the planner's yes. A tour operator can also give its trade agents a partner portal of their own.
Can we keep our agency's phone number?
Yes. Travelers keep calling the number on your website, your cards and their past itineraries. You forward it to the AI as you would for an answering service; nothing is ported, nothing is installed, and you can switch the forwarding off whenever you like.
Does it answer travelers in other languages and time zones?
Yes. The phone answers each caller in their own language at any hour, the website chat speaks 40 languages by text or by voice, and a call can be put through to the advisor who speaks that language. Clients already on their trip reach your after-hours person, or leave a full message, under the rules you set.
Does the AI give visa, passport or travel insurance advice?
No. It gives no ruling on entry requirements, passports, visas or health rules, and no advice on travel insurance. It repeats only what your agency approved, such as where travelers can read the official requirements, and hands the traveler's question to an advisor with the whole conversation attached.
Does it replace the tools we book trips with?
No. Your advisors keep booking with suppliers and their usual booking tools exactly as they do today. Zanus AI is the front office in front of them: it answers, qualifies, books the consultations, drafts proposals and follows up, and its own CRM fills itself from every call, chat, e-mail and web form.
How much does it cost for a small travel agency?
Zanus AI is priced per company, never per seat, so a home-based advisor, a small tour operator and an agency with twenty desks each subscribe once, with every advisor included. You pick the modules your agency needs, and the plans are on the pricing page.
What is the difference between the 7-day free trial and the demo?
The free trial builds a private sandbox around your own agency for 7 days, from your website: a phone line that answers as your agency, your website with Lisa on it and a dashboard, with no card asked. The demo needs nothing from you: it shows the AI front office ready-made and reaches your inbox in about 2 minutes.
