What does an AI salon answering service do?
It answers your salon's or barber shop's phone the moment it rings, on your own number, day and night. It tells callers about your services from your own menu, books them into the right stylist's calendar, moves and cancels appointments, takes messages with the callback number read back, and transfers to a person when your rules say so. The same AI answers your website chat, your e-mail and your web forms, so every client hears one consistent answer.
Can clients book with their favorite stylist or barber?
Yes. Each stylist, nail technician, barber, esthetician or treatment room has its own calendar, and the AI books into the one the client asks for, by phone, chat or form. If that person is full, it offers their next openings or another member of the team, as your rules allow, and sends a confirmation and a reminder.
How does it answer price questions?
From your salon's own service list and nothing else. You load your menu once; the AI reads it back when a client asks what a service costs, and it quotes nothing that is not on your list. Work that depends on the client, such as color correction or a bridal party, becomes a quote from your price list that waits for your yes before it is sent.
Will it cut down on no-shows?
It helps. AI Auto-Call phones each client before the appointment and takes the answer: yes confirms the booking, no frees the slot so another client can take it, and a request for another time goes to your front desk. Confirmations and reminders also go out after every booking made by phone, chat or form.
Does it answer after the salon closes?
Yes, every hour of every day. Evening and Sunday callers are answered under your after-hours rules: the AI books open times, moves appointments, answers questions about services, hours and parking from what you approved, and leaves anything that needs you on your morning list with the full conversation.
Can we keep our salon's phone number?
Yes. Clients keep calling the number they already have saved. You forward it to the AI, there is no porting and nothing to install, and you can stop forwarding whenever you like. The calls your rules send to a person are transferred, with who is calling and why.
Does it speak Spanish and other languages?
It answers each caller in their own language, so a client who calls in Spanish, Vietnamese or Portuguese is answered in it. The website chat speaks 40 languages, by text or by voice, and a call can be passed to the stylist or barber on your team who speaks the client's language.
Will the AI replace our front desk?
That is not the point. It takes the repeat questions, the overflow during busy hours and the calls nobody can pick up mid-service, so your front desk can greet the client walking in and keep the day running. You choose, desk by desk, whether the AI answers alone, answers first, or steps in only after a person.
Does it work for barber shops, nail salons and beauty salons too?
Yes. It works the same way for a barber shop with walk-ins and regulars, a nail salon with several technicians, a beauty salon with lash, brow and skin rooms, or a hair salon with a dozen chairs. You tell Lisa your services, people and rooms, and the AI books each service into the calendar of the person, room or chair it needs.
What does a salon answering service cost?
Pricing is set per company rather than per seat, so every stylist, technician, barber and front desk person works under one subscription, however many chairs you run. You pick the modules your business needs. Each plan, and what it includes, is listed on our pricing page, and no card is needed to try it.
Is our client information kept private?
You set the rules. Call recording is off as shipped, each department receives only its own conversations and transcripts, and your team members see only the departments you give them. The AI answers only from the information you approved, and never-say rules keep anything you list off every call, chat and e-mail.
What is the difference between the free trial and the demo?
The free trial lasts 7 days and is built around your own salon or barber shop: Lisa reads your website and sets up a private sandbox with a test phone line, your site with Lisa on it and a dashboard, with no card. The demo is ready-made, needs nothing set up and reaches your inbox in about 2 minutes.
