What does AI phone answering for venues do for a movie theater?
It answers the calls your box office cannot take: showtimes, running times, ratings, accessibility, parking and private events. Zanus AI does it on your own number, day and night, and the same AI answers your website chat, e-mail and web forms from one schedule and one set of house rules. Moviegoers get the link to your ticket page, organizers get their screening or party booked, and anything your rules keep for a person is passed on with the details written down.
Can the AI sell movie tickets?
No. It issues no tickets and takes no card payments by itself. It answers the question, then sends the moviegoer the link to your own ticket page, so the sale happens in the ticketing system you already use and the seat map stays where it is. Your box office keeps selling at the counter exactly as it does today.
How does it know tonight's showtimes?
From your own schedule. Lisa reads the showtimes and the other pages on your website at set-up, and you tell her what changes, such as a new week's films, an added matinee or a canceled show. Every change is shown to you before the AI starts using it, so callers only hear what you approved.
Can it book private screenings and birthday parties?
Yes. It books them into each auditorium's own calendar by phone, chat and web form, sends the confirmation and calls with a reminder before the day. Larger outings get a quote from your own price list, which waits for your manager's yes before it reaches the organizer, and the follow-ups stop the moment the organizer replies.
Can it handle school field trips and group bookings?
Yes. A teacher or group leader can ask by phone, chat, e-mail or your group form. The AI answers from the group rules you set, such as the smallest group you take, the weekday morning slots and the number of chaperones, prepares a quote from your price list for your yes, and books the auditorium once you approve. A reminder call confirms the date the day before.
Does it sell gift cards?
Yes, on every channel: by phone, in the website chat, by e-mail and on your gift page. Cards come in the amounts you set or as an experience card, such as a birthday party package, and go out by e-mail or in print with a QR code. On a call, the buyer is sent a payment link, and no card number is taken by voice.
Will it replace our box office staff?
No. It picks up the repeat questions and the calls that arrive while the line at the counter is long, so your staff can sell tickets and concessions to the people standing in front of them. Each department chooses AI only, AI first or a person first, and you can change that setting any day of the week.
What happens with refund and exchange requests?
The AI checks the request against the refund policy you wrote, tells the moviegoer what the policy says, and opens a ticket for the manager you name with the whole conversation attached. It promises no refund your policy does not give, and the decision always stays with your staff.
Can we keep our theater's phone number?
Yes. The number on your marquee, your website and your listings stays the same. You forward it the way you would to any answering service: no porting, nothing to install, and you can switch the forwarding off whenever you like.
Which languages does it speak with moviegoers?
The moviegoer's own. Each caller is answered in their language, the website chat speaks 40 languages, and a call can be put through to the staff member who speaks it. That helps theaters that show foreign-language films or serve neighborhoods where many languages are spoken at home.
How much does a movie theater answering service cost?
Zanus AI is billed per company rather than per seat, so the box office, the events manager and every usher work under one subscription. You pick the modules your theater needs; the plans are listed on the pricing page.
What is the difference between the 7-day free trial and the demo?
The free trial builds a sandbox of your own theater from its website and runs for 7 days, with no card: call it, chat with it and ask it about your own showtimes. The demo is ready-made, needs nothing from you and lands in your inbox in about 2 minutes.
