ZANUS FRONT OFFICE FOR INSURANCE CARRIERS — ADD AI TO WHAT YOU HAVE NEW
Keep the core systems your carrier runs on. The AI does the front-office work — and writes it back.
Your policy administration, claims and billing systems stay the record. The Front Office answers, takes first notice, files requests and follows up, then writes contacts, requests and bookings back through native CRM and calendar sync, webhooks and API — and reads the status your systems publish so it can tell the policyholder. A standard MCP server lets any AI you authorize read your front office. Integrations without a core-system project.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Settings › Connectors tab: webhooks + API, CRM sync, MCP server.
What it does
Every first notice, request, contact change and booking fires an event your core-system vendor or integrator can consume; status flows back the same way.
Native sync where your carrier runs a general CRM; Google and Microsoft calendars for adjusters, representatives and territory managers.
Any AI you authorize reads your front-office data through a standard protocol — scoped, read-only tokens you can revoke, every access logged.
Inside “Add AI to what you have” — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
AI-native is a protocol, not a partnership
Some platforms let one chosen AI read your data — through their partnership, on their terms. Zanus takes the open road: a standard MCP server, so ANY AI you authorize can read your front office.
- Works with any MCP-capable assistant and with your own agents
- Scope checkboxes per token — least privilege by default
- Read-first: writes go through your approval paths
Available on its own — or inside a solution
Not a replacement. A layer.
The old way: software your team operates, one screen at a time, with an “AI button” bolted on. The AI way: the whole front office is AI — it answers the phone, the chat, the e-mail and the web forms, and files the result in the systems you already trust. You keep the filing cabinet; the work moves here.
- Your CRM stays the system of record — the AI writes into it
- Your phone numbers stay — the AI answers first, your team first, or any mix
- Your mailboxes stay — forward a copy and reply from Front Office
Not a replacement. A layer.
The old way: software your team operates, one screen at a time, with an “AI button” bolted on. The AI way: the whole front office is AI — it answers the phone, the chat, the e-mail and the web forms, and files the result in the systems you already trust. You keep the filing cabinet; the work moves here.
- Your CRM stays the system of record — the AI writes into it
- Your phone numbers stay — the AI answers first, your team first, or any mix
- Your mailboxes stay — forward a copy and reply from Front Office
Not a replacement. A layer.
The old way: software your team operates, one screen at a time, with an “AI button” bolted on. The AI way: the whole front office is AI — it answers the phone, the chat, the e-mail and the web forms, and files the result in the systems you already trust. You keep the filing cabinet; the work moves here.
- Your CRM stays the system of record — the AI writes into it
- Your phone numbers stay — the AI answers first, your team first, or any mix
- Your mailboxes stay — forward a copy and reply from Front Office
Not a replacement. A layer.
The old way: software your team operates, one screen at a time, with an “AI button” bolted on. The AI way: the whole front office is AI — it answers the phone, the chat, the e-mail and the web forms, and files the result in the systems you already trust. You keep the filing cabinet; the work moves here.
- Your CRM stays the system of record — the AI writes into it
- Your phone numbers stay — the AI answers first, your team first, or any mix
- Your mailboxes stay — forward a copy and reply from Front Office
Questions, answered
Which policy administration and claims systems connect?
Any system with an API, webhook or calendar interface — through your vendor or integrator. The AI never writes into policy or claim records on its own: requests arrive as events for your systems to process.
Is policyholder data exposed to outside AIs?
Only to the AI you explicitly authorize, only the front-office fields you allow, through revocable read-only tokens — and every access is logged for your audit.
Try it free on your own carrier. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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