ZANUS FRONT OFFICE FOR INSURANCE CARRIERS — AI BRIEFING NEW
Your morning starts with the overnight already handled.
Before the contact center opens: how many policyholders and agents called after hours, how many first notices of loss the storm brought in and how complete they are, which endorsement and document requests were filed, which status updates went out, which hang-ups were called back — and the callers who need a licensed person today, ranked. In-app and by email, every day.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real AI Briefing menu: the morning digest, then ask your pipeline anything.
What it does
Calls answered by line and state, first notices taken, requests filed, callbacks booked, documents sent — the desk starts with the work done, not the voicemail.
The claimant who asked if the loss is covered, the family member reporting a death, the agent waiting on a submission, the complaint — ranked, with the transcript.
“How many first notices came in overnight?” “Which agency asked about appetite this week?” Answers from your data only — no data, no claim.
Inside AI Briefing — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
Ask-your-pipeline: question your business in plain language
"Which deals went quiet this week?" "Which agency asked about our appetite this week?" "How many first notices of loss came in overnight?" It answers ONLY from your tenant’s data — no data, no claim, the same discipline as every Zanus answer. It can draft the follow-up email; sending always stays with you.
- Contacts, companies, funnels, quotes, transcripts, stats
- Numbers come from queries, never from model memory
- Drafts land in your operator queue — never auto-sent
Deal Plan: the plan to win, one click
On any contact or company: stakeholders engaged (and the missing ones), objections raised — answered and unanswered — engagement trajectory, and the next three steps as concrete Front Office actions.
- One page, human-readable, regenerate anytime
- Built from the full story: every call, chat, demo and email
- Works at company level too
Available on its own — or inside a solution
Questions, answered
Who receives the briefing?
Whoever you choose: head of policyholder service, claims-intake lead, agency-relations manager, each team lead with their own queue only. In-app and by email, with shortcuts into every record it mentions.
Does it act on its own?
It reports and drafts. Follow-up messages land in your operator queue for a click; nothing about coverage, a claim decision or a complaint is sent without a person.
Try it free on your own carrier. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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