Front Office AI · Insurance Carriers

ZANUS FRONT OFFICE FOR INSURANCE CARRIERS — VOLUME & RETENTIONNEW

Forecasts from what policyholders actually said and did.

Next week’s call volume by line and language, the first-notice surge building after a weather event, the lapse risk on policyholders who called twice about a bill, the probability that an open indication binds, the agency whose submissions are drying up — computed from the calls, messages and requests the AI itself handled, not from fields someone filled in. Every number comes with the reasons.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Statistics — Forecast

The real Statistics → Forecast tab: every deal, probability + the WHY. Auditable — not a black box.

What it does

Lapse and non-renewal risk, per policyholder

“71% — two billing calls this month, reminder unanswered, asked how to cancel.” So a licensed person calls the right policyholders first.

Volume by line, state and language

Where the desk needs another shift, which language the IVR lacks, what the storm will bring tomorrow — from actual conversations, including the ones that hung up.

Indications likely to bind

Which open indications will come back as applications and which need a producer’s call — with the WHY, on the forecast board.

Inside Forecast & Statistics — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Statistics — Forecast
Run any report, save it to a dashboard tile, schedule it by email, export PDF / XLS / CSV — leads, conversations, quotes, bookings, channels, languages. This view: the "Forecast" tab.
Start free — see it on your own carrier7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Every lost deal makes the next one easier to win

Objections that were never answered feed the knowledge-gap queue automatically. Answer once — every channel knows it forever. Aggregate view: your top 5 loss reasons this quarter.

  • Post-mortems from transcripts, not from a rep’s memory
  • Losses become knowledge, automatically
  • Response-time stats included
Win/Loss review

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing →  ·  Try it free 7 days, no credit card →
A forecast read from CRM fields — stage, amount, close date — is reading what humans typed. Ours reads the conversations themselves. The machine that gave the demo and took the call computes the probability — and tells you WHY.

Questions, answered

Is any of this underwriting or claims prediction?

No. It forecasts front-office events only — call volume, requests, retention, indications, agency activity. Nothing about risk selection, loss reserves or claim outcomes.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own carrier. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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