Front Office AI · Home & Senior Care

ZANUS FRONT OFFICE FOR HOME & SENIOR CARE — REFERRAL SOURCESNEW

Referral sources — mapped from real conversations.

An agency or community lives on its referral sources: the hospital discharge planners, the physician offices, the rehab and skilled-nursing facilities, the hospice liaisons, the placement agencies, the elder-law attorneys and geriatric care managers. The AI groups contacts and referred clients under each organization automatically, scores the relationship, and flags the case manager who has gone quiet — before the referrals go to the agency across town.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Contacts & Leads — 🏢 Companies

The real Companies tab: all the people, roles, combined timeline, health score.

What it does

Referral sources, clustered

Contacts from the same hospital or practice cluster automatically; referrals per source, per month, and how fast each one was acknowledged — without a spreadsheet.

Health score with the WHY

Every referral source carries a 0–100 score and the reasons: referrals slowing, a referral left waiting overnight, a start of care never confirmed back.

The empty chair

The hospital where you only know one case manager — flagged, so your community liaison can reach the rest of the team.

Inside Companies — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Contacts & Leads — 🏢 Companies
The Front Office CRM: every contact with its channel, company, industry and reference, the qualification status, the running follow-up sequence, the full timeline, the buying committee per company, the Import review queue and the Blacklist. This view: the "🏢 Companies" tab.
Start free — see it on your own care organization7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Health score on everything — always with the WHY

Every contact and company carries a 0–100 health score recomputed from real events: recency, demo engagement, quote opens, reply sentiment, call outcomes. "62 and falling — no reply to the last two touches, quote unopened for 9 days."

  • On contact cards, company cards and a sortable Statistics column
  • Falling scores surface in the morning briefing’s At Risk list
  • Available on its own or inside a solution
Health score column

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing →  ·  Try it free 7 days, no credit card →
A stakeholder map guessed from CRM fields is an educated guess. Ours already met the committee — it talked to every one of them. The map draws itself from real conversations.

Questions, answered

Does this include the families’ employers or payers?

Yes, where you record them — useful for employer-sponsored caregiving programs, long-term-care insurers you bill and programs you contract with.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own care organization. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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