ZANUS FRONT OFFICE FOR GOVERNMENT — DEMAND & STATISTICSNEW

Forecasts from what citizens actually asked and did.

Next month’s call volume by directorate, this week’s no-show risk per appointment, which deadline will flood the counters, which languages the queue will need — computed from the calls, chats and requests the AI itself handled, not from fields someone filled in. Every number comes with the reasons, and the first-response and resolution statistics your oversight body asks for are on the same page, exportable.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

The real Statistics → Forecast tab: every deal, probability + the WHY. Auditable — not a black box.

What it does

No-show risk, per appointment

“61% — first appointment, booked three weeks out, reminder unanswered.” So staff call the right citizens.

Demand by directorate and deadline week

Where you need another counter, where a line sits idle — from actual requests, including the callers who hung up.

Response times, reported

First response, time to file, time to close — by channel and language, exported or scheduled by email for the oversight report.

Inside Forecast & Statistics — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Start free — see it on your own agency7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Every lost deal makes the next one easier to win

Objections that were never answered feed the knowledge-gap queue automatically. Answer once — every channel knows it forever. Aggregate view: your top 5 loss reasons this quarter.

Post-mortems from transcripts, not from a rep’s memory
Losses become knowledge, automatically
Response-time stats included

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing → · Try it free 7 days, no credit card →

A forecast read from CRM fields — stage, amount, close date — is reading what humans typed. Ours reads the conversations themselves. The machine that gave the demo and took the call computes the probability — and tells you WHY.

Questions, answered

Does it predict decisions or outcomes?

No. It forecasts front-office events only — calls, requests, appointments, attendance, demand. Nothing about a decision or an individual’s eligibility.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own agency. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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