Front Office AI · Consumer Goods

ZANUS FRONT OFFICE FOR CONSUMER GOODS — ADD AI TO WHAT YOU HAVE NEW

Keep the systems your brand runs on. The AI does the front-office work — and writes it back.

Your store platform keeps the orders, your ERP keeps the stock, your PIM keeps the product data. The Front Office answers, registers, files, quotes and follows up, then writes consumers, claims, quotes and meetings back through native calendar sync, webhooks, API and native CRM sync — and exposes a standard MCP server so any AI you authorize can read your front office. Integrations without projects, without a consultant.

Start free

Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Settings — Connectors

The real Settings › Connectors tab: webhooks + API, CRM sync, MCP server.

What it does

Door 1 — Webhooks & API

Every warranty registered, claim filed, quote accepted, meeting booked and contact change fires an event your store platform, ERP or integrator can consume.

Door 2 — Native CRM sync

Consumers, accounts and quotes mapped to your CRM; push, pull or two-way, with a dry-run preview before anything writes.

Door 3 — MCP server

Any AI you authorize reads your front-office data through a standard protocol — scoped tokens you can revoke, every call logged.

Inside “Add AI to what you have” — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Settings — Connectors
Everything configurable: company info, routing and hours, the chat widget V3 (appearance, buttons, triggers, site map), voices, connectors and MCP tokens. This view: the "Connectors" tab.
Start free — see it on your own brand7 days · no credit card · nothing to install. Give it your website and it is yours to test.

AI-native is a protocol, not a partnership

Some platforms let one chosen AI read your data — through their partnership, on their terms. Zanus takes the open road: a standard MCP server, so ANY AI you authorize can read your front office.

  • Works with any MCP-capable assistant and with your own agents
  • Scope checkboxes per token — least privilege by default
  • Read-first: writes go through your approval paths
MCP token scopes

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing →  ·  Try it free 7 days, no credit card →
The record stays in your CRM; the AI does the work and writes it back

Not a replacement. A layer.

The old way: software your team operates, one screen at a time, with an “AI button” bolted on. The AI way: the whole front office is AI — it answers the phone, the chat, the e-mail and the web forms, and files the result in the systems you already trust. You keep the filing cabinet; the work moves here.

  • Your CRM stays the system of record — the AI writes into it
  • Your phone numbers stay — the AI answers first, your team first, or any mix
  • Your mailboxes stay — forward a copy and reply from Front Office

Read the story: the old way vs the AI way →

The record stays in your CRM; the AI does the work and writes it back

Not a replacement. A layer.

The old way: software your team operates, one screen at a time, with an “AI button” bolted on. The AI way: the whole front office is AI — it answers the phone, the chat, the e-mail and the web forms, and files the result in the systems you already trust. You keep the filing cabinet; the work moves here.

  • Your CRM stays the system of record — the AI writes into it
  • Your phone numbers stay — the AI answers first, your team first, or any mix
  • Your mailboxes stay — forward a copy and reply from Front Office

Read the story: the old way vs the AI way →

The record stays in your CRM; the AI does the work and writes it back

Not a replacement. A layer.

The old way: software your team operates, one screen at a time, with an “AI button” bolted on. The AI way: the whole front office is AI — it answers the phone, the chat, the e-mail and the web forms, and files the result in the systems you already trust. You keep the filing cabinet; the work moves here.

  • Your CRM stays the system of record — the AI writes into it
  • Your phone numbers stay — the AI answers first, your team first, or any mix
  • Your mailboxes stay — forward a copy and reply from Front Office

Read the story: the old way vs the AI way →

The record stays in your CRM; the AI does the work and writes it back

Not a replacement. A layer.

The old way: software your team operates, one screen at a time, with an “AI button” bolted on. The AI way: the whole front office is AI — it answers the phone, the chat, the e-mail and the web forms, and files the result in the systems you already trust. You keep the filing cabinet; the work moves here.

  • Your CRM stays the system of record — the AI writes into it
  • Your phone numbers stay — the AI answers first, your team first, or any mix
  • Your mailboxes stay — forward a copy and reply from Front Office

Read the story: the old way vs the AI way →

Elsewhere, “AI access” can mean one chosen AI connected to one system, through a partnership. Zanus Connectors open your front office to any AI and any CRM you choose — native sync included. The filing cabinet stays; the work moves here.

Questions, answered

Can it read order status and stock from our store platform and ERP?

Through their API or webhooks, yes — the AI answers “where is my order” and availability from live data you expose, and writes claims and quotes back. Product content can come from your PIM so one approved source feeds every channel. Ask us about your specific systems.

Is consumer data exposed to outside AIs?

Only to the AI you explicitly authorize, only the front-office fields you allow, through revocable scoped tokens — and every access is logged. Available on its own or inside a solution — see pricing.

Try it free on your own brand. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

Start free
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