FRONT OFFICE AI FOR INBOUND SALES — THE COMPARISON

Compare us to anything a business is offered for its leads.

A business that wants its leads worked is sold one of two models: a CRM and marketing automation your salespeople operate — the lead still waits for a person — or AI agents you assemble and configure per channel, priced per usage. No logos needed, because the same packaging habits dominate the market. Front Office was built on three different principles — and every answer to a prospect comes from your approved information only.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Zanus Front Office dashboard — the AI at work

One dashboard doing the jobs the others only track.

Three habits of the market — three different principles here

1 · Pricing scales per seat

Across most of the market, every hire raises the software bill — the price follows your headcount, not the work getting done.

2 · The AI is often metered on top

Credits, "AI actions", per-conversation fees, usage tiers. On many platforms the AI arrives as a second bill on top of the seats.

3 · Most AI was built to assist teams

Enrich, draft, score, summarize, coach — designed to make YOUR people faster. Newer autonomous agents go further, but are typically configured per channel and priced per usage.

Front Office was designed from the start on three different principles: one integrated product, priced by plan — not by seat-math · the AI performs complete front-office workflows, not only assists them · every answer grounded in your approved knowledge, with Protection capping the spend.

The scoreboard: how each model delivers the job

Thirteen business jobs, three delivery models. The difference isn’t whether a capability exists somewhere — it’s what you must assemble, license and operate to get it. Descriptions reflect typical published product models, Aug 2026.

The job	Traditional CRM model	Agent & copilot platforms	Zanus Front Office
Answer the web lead in minutes, any hour	An auto-reply, then the lead waits in a rep’s queue	An agent you configure per form and channel, priced per conversation	✓ Built in — a grounded reply in minutes, 24/7, in 40 languages, then the next step
Qualify with your questions	Form fields and a score over what reps type in	Scoring models you train and maintain	✓ Asked in the conversation: budget, timeline, fit, business-email check — every score explained
Talk with the website visitor	A chat add-on your team configures and staffs	An agent you set up, typically priced per conversation or credit	✓ Built in and grounded — chat, real voice or face to face; claim guard on every answer
Answer the sales line	Your reps answer, with a phone system and CRM logging	Configure a voice agent, numbers and usage separately	✓ Built in — your menu, your voices, hang-ups called back, buyers transferred with context
Answer the prospect’s email	Templates and tracking for your reps	AI drafts; sending policies vary by setup	✓ Answered from your knowledge, outbound sequenced, approval rules yours, emails without limit
Give the demo	Rep-led, business hours, next week’s calendar	Assembled from agents and workflows you configure	✓ Native interactive AI demos with live Q&A, minutes after the form, any hour
Send the quote	A separate quoting module your reps operate	Agent invokes processes you configure	✓ From your price list, one-click authorization, payable link, polite chasing
Book the discovery call with the right rep	Scheduling links and round-robin rules you maintain	Agent invokes calendar actions you connect	✓ Booked inside the conversation — territory and deal-size rules, calendars synced, rep briefed
Follow up until yes or no	Sequences your reps enroll leads in — and forget	AI drafts the next touch; a person sends it	✓ Funnels you approve, run by the AI — email, text, AI call — stopped the moment the prospect answers
Map the buying committee	Fields your reps fill and maintain	Inferred from calls your team recorded	✓ Auto-mapped from the AI’s own conversations — and it flags the empty chair
Forecast what is really coming	Formulas over stages reps typed on Friday	Strong — often a separate paid product	✓ Probability with the WHY from what prospects said and did — included
Keep fake leads and scrapers out	A spam filter on the form; the rest is your problem	Usage-metered: a bot attack is your invoice	✓ Screened and capped: webmail and competitor filters, session shields, polite failovers
The bill	Per seat; grows with every rep you hire	Per seat and/or per usage: credits, actions, conversations	✓ One plan, chosen by outcome — your prospects are never counted or charged

Already running a big CRM suite? Read the story: the old way vs the AI way — keep the CRM, add the AI Front Office → And the chat below will compare us to any product you name, from its published pages.

Comparing something specific? Ask the Zanus AI below — it compares us to any vendor you name, point by point, from their published pages. Our plans are public: see pricing → Then do your own math →

The one question that cuts through every comparison: after you pay, who answers the lead and follows it up? With Front Office the answer is: the AI does — from your approved information — and your salespeople take the warm conversation and the handshake.

Questions, answered

Why don’t you name the other products?

Because the comparison is about the model, not the logo. A CRM your reps operate plus metered AI on top is the norm across the market; naming brands adds nothing. If you are evaluating a specific product, ask the chat — it compares us to any vendor you name, point by point, from their published pages.

Is this comparison fair to CRM and marketing-automation vendors?

Every description of other models comes from typical published product pages, read August 2026, and describes what a business must assemble, license and operate to get a lead answered, qualified, booked and followed up. Where a vendor differs, the chat will show you.

Do we have to replace the CRM our salespeople use?

No. Your CRM stays the record; the Front Office is the system of work in front of it. Native CRM sync, webhooks, a read-only API and an MCP server feed what you authorize — contacts, companies, stages and activities written by the AI, not typed after the call.

Try it free on your own business. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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