ZANUS FRONT OFFICE FOR INBOUND SALES — NEW-CUSTOMER CASES

The “I changed my mind” filed in the same conversation — nights and weekends included.

A new customer who calls a week after signing — the delivery slipped, they want to change the option, they want to cancel — is a deal at risk. The AI identifies them, files the case complete, routes it to the right person — the rep who closed it, the delivery team, the manager for a cancellation — and keeps the customer informed until it is closed. The week after the sale is where referrals begin.

Start free

Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

The real Tickets menu: tickets and RMAs attached to the full contact history.

What it does

Filed complete, first time

Customer, order or contract, what changed, what they want, how urgent — captured in the conversation; no callback to ask again.

Routed by your rules

A change request to the rep, a delivery question to operations, a cancellation to the manager with the transcript — and a person decides.

Status updates sent

The customer hears when the option was changed or the delivery rebooked — automatically, in their language.

Inside Tickets & RMA — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Start free — see it on your own business7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Off-hours is where you win

A customer with a broken product at 9 PM gets an answer, a ticket and instructions — not voicemail. That customer stays.

24/7 in up to 40 languages
Status updates sent automatically
Inside a solution — see pricing

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing → · Try it free 7 days, no credit card →

Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Does the AI cancel contracts or grant refunds?

No. It files, routes and informs. Cancellations, refunds and contract changes are a person’s decision; the AI makes sure the request arrives complete and the customer is not left waiting.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own business. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

Start free

VIEW ALL NEXT❯