ZANUS FRONT OFFICE FOR CALL CENTER — ACCOUNTSNEW

The account behind the caller — mapped from the calls it actually makes.

For a telecom, an insurer, a bank, a distributor or a staffing firm, the caller is often one voice of an account: the business whose three sites keep calling, the agency calling for its clients, the dealer for its buyers. The AI groups contacts under each organization automatically, shows the account on the operator’s screen before hello, scores the relationship from real events — calls, escalations, replies — and flags the account going quiet or going angry before it leaves.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

The real Companies tab: all the people, roles, combined timeline, health score.

What it does

Accounts clustered

Contacts with the same business domain cluster automatically; calls per account, per site and per month appear without a spreadsheet.

Health score with the WHY

“58 and falling — four calls in ten days, one escalation, the last survey answered angry.” On the panel and in the supervisor briefing.

The empty chair

The account where operators know the person who complains, never the decision maker — flagged, so the right person goes on a to-do list.

Inside Companies — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Start free — see it on your own business7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Health score on everything — always with the WHY

Every contact and company carries a 0–100 health score recomputed from real events: recency, demo engagement, quote opens, reply sentiment, call outcomes. "62 and falling — no reply to the last two touches, quote unopened for 9 days."

On contact cards, company cards and a sortable Statistics column
Falling scores surface in the morning briefing’s At Risk list
Available on its own or inside a solution

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing → · Try it free 7 days, no credit card →

A stakeholder map guessed from CRM fields is an educated guess. Ours already met the committee — it talked to every one of them. The map draws itself from real conversations.

Questions, answered

We serve consumers, not companies. Is this useful?

Yes, as the partner map: agencies, dealers, repair centers and installers who call on behalf of the people you serve are organizations too, with their own history and health score. Consumer records stay individual.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own business. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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