Front Office AI · Call Center

ZANUS FRONT OFFICE FOR CALL CENTER — WEBSITE CHAT

The AI takes the website — so your operators keep the phone.

Every question answered on the website is a call that never joins the queue. The AI answers visitors in text or real voice, in 40 languages, from the same knowledge base AI ASSIST shows your operators — hours, policies, status, how-tos — and when a visitor wants a person, the “call me” request lands on an operator’s to-do list with the transcript. One truth on the site and on the headset; anything sensitive goes to a person.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Chat — every website conversation, live and past

The real Chat menu: every conversation lands in the same dashboard as calls and emails.

What it does

Answers what callers would have called about

Hours, policies, where the request stands, which documents to bring — from your pages and documents only. No source, no claim.

“Call me” becomes a to-do

The visitor leaves a number and a time window; the request joins the outbound list with the transcript, so the operator dials knowing the question.

The same knowledge, fixed once

A gap the chat exposes is the gap the side panel exposes. Dictate the answer once and the site and every operator have it.

Inside AI Chat — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Chat — every website conversation, live and past
The chat session monitor: every web-widget conversation, the live ones on a map, transcripts, outcomes and the lead each one produced.
Start free — see it on your own business7 days · no credit card · nothing to install. Give it your website and it is yours to test.

It closes, then hands over clean

The chat gives product answers, runs the demo, builds the quote and books the meeting. Your staff only handles the "needs human" queue.

  • Full funnel in the chat window
  • Instant handover with full transcript
  • Auto dark / light theme, your branding
It closes, then hands over clean

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing →  ·  Try it free 7 days, no credit card →
Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Will the chat say things our operators would not?

No. It is the same knowledge, the same claim guard: a statement without a source in your approved knowledge is blocked, and the AI offers a person instead of guessing. Regulated topics — coverage, eligibility, medical, legal, financial — are handed to a person on your rules, exactly as the side panel flags them for an operator.

Can a visitor be connected to an operator live?

Yes, by your rules: the visitor asks for a person and the conversation lands in your operator queue with the transcript, or a call-back is scheduled onto the to-do list for the window the visitor chose.

Try it free on your own business. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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