What is dealership AI phone answering?
It is one AI that picks up your dealership's sales line on your own number, day and night, and the same AI answers the website chat, the e-mail and the web forms. It reads your inventory records, books test drives into each salesperson's calendar, confirms them by phone and follows up quiet leads until they reply. It does the first-reply work of a business development center, while financing and trade-in values stay with your people.
Can the AI tell a shopper whether a vehicle is still available?
Yes, with AI Inventory. It reads the vehicle's record by stock number or VIN and says available, reserved, on order or sold, exactly as the record shows. It answers questions about trim, features and equipment from the notes you approved, and when the record says sold, it offers the shopper a callback from a salesperson about similar units on your lot.
Does the AI quote financing, monthly payments or credit approvals?
No. It quotes no interest rate, no term and no monthly payment, and it makes no credit decision of any kind. A shopper who asks about a loan, a lease or a credit application is put through to your finance team, or a message is taken with the callback number read back, and the conversation sits on the shopper's record before anyone calls back.
How does the AI book test drives?
Every salesperson, and if you like every demo vehicle, gets a calendar of its own. The AI books the drive with the salesperson the shopper asks for or the one your rule assigns, sends a confirmation and a reminder, and AI Auto-Call can phone the day before: a yes keeps the slot, a no frees it for another shopper.
What does it say when a shopper asks about a trade-in?
It collects what your appraiser wants to know: the year, make, model, mileage, trim and condition, and whether a loan is still open on the vehicle. Then it books the appraisal, often in the same visit as the test drive. It never names a trade-in value; that number comes from your appraiser once the vehicle has been seen.
How fast does it answer internet leads?
Within seconds. A vehicle inquiry from your website form gets a reply as soon as it passes your checks, with the answer from your inventory record and test-drive times to pick from. Lead e-mails that reach your inbox are sorted by AI E-mail into the sales department with a reply drafted, and the ones you choose wait for a salesperson before they go out.
Will the AI replace our BDC or our salespeople?
No. It works as the receptionist for car dealership calls your floor cannot get to: the first reply, the repeat questions, the overflow and the calls after closing, so your BDC agents and your salespeople spend their time on shoppers who are ready to drive and buy. Each department is set to AI only, AI first or person first, and you can change that whenever the store needs.
Does it work for used car dealers, motorcycle dealers and RV dealers?
Yes. A used car dealer sets up its stock numbers, the warranty notes it publishes and the hours of the lot; a motorcycle dealer its models, demo rides and gear questions; an RV dealer its floor plans, walk-through appointments and the dates of the RV shows it attends. The AI answers each one from what that dealer approved, and every department keeps its own rules and its own calendar.
Can we keep our dealership's phone number?
Yes. The number on your website, your listings and your window stickers stays exactly as it is. You point it at the AI with ordinary call forwarding, with nothing to port and nothing to install, and from then on the AI answers evenings, Sundays and holidays under the after-hours rules you write.
Which languages does it speak with shoppers?
Whatever language the shopper speaks. Each caller is answered in their own language on the phone, your website chat works in 40 languages, typed or spoken, and a call can be transferred to the salesperson on your floor who speaks it. Your published prices, offers and rules are the same in every language.
Does it replace our DMS or dealership CRM?
No. Your DMS, your desking and your deal paperwork stay where they are. Zanus AI is the front office around them: it answers, books and follows up, and it keeps a CRM of its own that fills itself from every call, chat, e-mail and form, so each shopper's history is on one record when a salesperson picks it up.
How much does an AI receptionist for car dealerships cost?
You pay per company, not per seat, so every salesperson, manager, BDC agent and receptionist at the store works under a single subscription. Choose the modules your dealership needs, from the phone and test-drive booking to follow-ups and the help desk; the plans are listed on the pricing page.
What is the difference between the 7-day free trial and the demo?
The free trial builds a sandbox from your own dealership's website and runs for 7 days without a card: a phone line answering as your store, a dashboard and your website with Lisa on it. The demo asks for nothing at all; the ready-made AI front office reaches your inbox in about 2 minutes.
