What does an AI receptionist for gyms do?
It answers every call, chat, e-mail and web form your gym or studio receives, at any hour, from the hours, classes, membership options and policies you approved. As a gym answering service it does more than take messages: it books facility tours and trial classes into the right calendar, records every prospect in a CRM that fills itself, follows up after the tour and passes freeze, billing and cancellation requests to the person you name.
Can it book facility tours and trial classes?
Yes. By phone, website chat and web form, the AI offers the open times and books the tour into the calendar of the advisor or location you choose, or the trial spot into that class's calendar. The prospect gets a confirmation and a reminder, and AI Auto-Call can phone the day before: a yes confirms, a no frees the spot for someone else.
Will it tell callers our membership rates?
Only if you want it to. You decide what the AI shares: some gyms list every membership option, others prefer to talk about rates on the tour. The AI answers from what you approved, and for corporate or family memberships it drafts a quote from your own price list that waits for your yes before it goes out.
What happens to an inquiry that comes in after we close?
It is answered the moment it arrives, late at night or on a holiday morning. The prospect hears or reads your answer, picks a tour or trial class time and gets a confirmation. Your team opens the CRM the next day and finds the whole conversation on the prospect's record, with the visit already on the calendar.
Can it sign up new members or take payments?
No. The AI takes no card payments and signs no membership agreements. It answers, books the tour or the trial class, and hands the prospect to your team with everything they said, so a person completes the membership in the system your gym uses today.
How does it handle cancellations and freezes?
As requests for a person. A member who calls or writes to cancel, freeze or change a plan is answered politely from your policy, and the request becomes a tracked ticket in the member's own words, for the manager you name. Nothing is cancelled or changed by the AI itself.
Will it replace our front desk team?
No, and it is not meant to. The desk at a gym is about the people in the room: checking members in, showing the floor, knowing names. The AI takes the phone during the evening rush, the late chats and the e-mails, so your team can stay with the people standing in front of them.
Can it follow up with prospects who toured but did not join?
Yes. After a tour or a trial class, AI Follow-Up sends the messages you wrote, on the days you chose, and stops the moment the prospect replies, so nobody gets a nudge after saying yes. E-mail campaigns can also reach a filtered group, such as last month's trial guests or members whose plan ended.
Does it work for a yoga studio or a large fitness center as well as a gym?
Yes. The AI learns your business from your website and from what you tell Lisa: class styles, levels and teacher schedules for a yoga studio, tours and personal training for a gym, the pool, the courts, kids' programs and several locations for a fitness center. Each teacher, coach, room or court can have its own calendar, so every booking lands in the right place.
Which languages does it speak with prospects and members?
Their own. The phone answers each caller in the language they speak, the website chat works in 40 languages by text or by voice, and a call can be transferred to the coach, teacher or desk colleague who speaks it. Your class schedule and house rules are explained from the same approved answers in every language.
How much does an AI receptionist for a small gym or yoga studio cost?
Zanus AI is priced per company, never per seat, so the front desk, the coaches, the teachers and the managers of every location work under one subscription. You pick the modules your business needs, and the plans are listed on the pricing page.
What is the difference between the 7-day free trial and the demo?
The free trial is built around your own gym or studio: Lisa reads your website and sets up a private sandbox for 7 days, with a phone line that answers as your business and a dashboard of your own. No card is needed. The demo is ready-made, needs nothing from you and lands in your inbox in about 2 minutes.
