For your memorial or monument

Turn Memorial Inquiries Into Scheduled Arrangements AI small business answering service for memorial sites and monument companies

Families need a thoughtful response quickly, but our team cannot always answer every inquiry immediately.

Zanus AI is the small business answering service for memorial sites and monument companies that meets a family's first call with patience, on your own number, day and night. The same AI replies in the website chat, the e-mail and the web forms, turns each memorial inquiry into a scheduled meeting with the right person, drafts headstone quotes from your own price list for your yes, and puts a family through to a person whenever they ask.

Every call, chat, e-mail and form answered at once, at any hour and in the family's own language, on the number already on your sign and your website
Memorial garden visits, niche viewings and headstone design consultations booked into the right person's calendar, then confirmed and reminded
Monument and marker quotes drafted from your own price list and sent only on your yes, with gentle follow-ups that stop the moment the family replies

TRY FREE 7 DAYS JUST A DEMO

Try free 7 days: A free 7-day trial, ready in about 2 minutes, with no credit card. Priced per company, never per seat; have the website of your memorial or monument business and an e-mail on the same domain ready.Just a demo: Nothing to set up: tell us where to send it and the AI demo reaches your inbox in about 2 minutes.

Monument company designer showing granite samples to an older couple at a showroom table while the AI answers the phones

Answered by AI · 24/7

Your complete next-gen AI solution for your memorial site or monument company

Each module below is shown at work at a memorial site and in a monument company's showroom. Choose one to see its own screen, then run the full set free for 7 days or ask for the AI demo.

Winner CES 2026 · ISE 2026 · TMCnet Enterprise AI Product of the Year 202624/7 on your own number40 languagesSet up in 2 minutes

Every module, at work for memorials and monuments

Answers & books: every memorial inquiry answered and scheduled

Calls, chats, e-mails and forms from families answered at once, with the design consultation, the niche viewing or the dedication placed on the right calendar.

AI Phone

Every family's call about a monument answered, day or night

AI Phone picks up on the number your monument company already prints on its sign, from the first ring and at any hour, in the language the caller speaks. As a small business answering service it does more than take a message: it books or moves a design consultation during the call, answers from the facts you approved, and hands a funeral director's call to the advisor on duty, saying who is on the line and why. When nobody is free, it notes the callback number and reads it back.

TRY FREE 7 DAYS JUST A DEMO See more details about AI Phone for memorials and monuments

All modules

Small business answering service for monument companies: hold music, voicemail and call recording, real Zanus AI screen — Real Zanus AI screen (demo data): AI Phone, phone settings, seen closer.

AI Booking

Showroom meetings and memorial site tours booked in open slots

AI Booking fills the free hours of each designer, each family advisor and the private viewing room, at the showroom and at the memorial site alike. A family can reserve from a phone call, the website chat, a form or your own booking page, and can move or confirm the time the same ways. Each person is verified before the meeting enters your book, and a reminder reaches them before the day, so a grieving family is never left unsure of when to come.

TRY FREE 7 DAYS JUST A DEMO See more details about AI Booking for memorials and monuments

All modules

Small business answering service for memorials: a design consultation set up as its own calendar, real Zanus AI screen — Real Zanus AI screen (demo data): AI Booking, The service editor, every rule of one service, seen closer.

AI Webchat

Questions about headstones answered in the website chat

AI Webchat answers the visitors of your monument website by text or by voice, in 40 languages, using only your own pages and the documents you approved: the granite colors you carry, how long engraving takes, which markers a lawn section allows. It is the part of your small business answering service that works on the screen, and it can book a showroom visit without leaving the conversation. When a visitor asks for a person, or the AI is not certain, it offers one of your staff.

TRY FREE 7 DAYS JUST A DEMO See more details about AI Webchat for memorials and monuments

All modules

Small business answering service in a monument website chat, replying to a family by text or voice, real Zanus AI screen — Real Zanus AI screen (demo data): AI Webchat, the full chat her answer written as it arrives, seen closer.

AI E-mail

Monument inquiries by e-mail sorted and drafted for your staff

AI E-mail reads each message that reaches your memorial business, from a daughter asking how to add a second name to a family stone to a quarry confirming a delivery of black granite, and files it with the right department. For each one it drafts a reply from your approved information, in the writer's own language. The kinds of mail you pick, such as directions to the showroom or opening hours, go out on their own; anything sensitive waits for a person, with the draft already written.

TRY FREE 7 DAYS JUST A DEMO See more details about AI E-mail for memorials and monuments

All modules

Small business answering service inbox for a monument company, every family e-mail sorted and drafted, real Zanus AI screen — Real Zanus AI screen (demo data): AI E-mail, add mailbox, seen closer.

AI Web Forms

Inscription requests from the web form answered the moment they arrive

AI Web Forms replies to a family the instant they send your form, in their language, and asks up to five questions of your own: the cemetery, the section, the lettering style, the stone they already have. The form can take a photograph of an existing monument or book a time with a designer, reads the screening rules you set, and creates the contact record, so a request about a loved one's memorial never sits unread in a mailbox.

TRY FREE 7 DAYS JUST A DEMO See more details about AI Web Forms for memorials and monuments

All modules

Monument web form documents handed out to families and the files they send back, kept on the contact, real Zanus AI screen — Real Zanus AI screen (demo data): AI Web Forms, Files, the documents your forms hand out, seen closer.

AI Avatar

A talking face on your monument website that greets each visitor

AI Avatar puts a face in your website chat whose lips move with her voice. She welcomes a visitor to your memorial site's pages by voice or text in the visitor's own language, explains the columbarium niches, the benches and the dedication trees from your approved pages, and passes the conversation to the family advisor when the visitor wants a person. She never claims to be one of your staff, which matters to families who want to know who they are speaking with.

TRY FREE 7 DAYS JUST A DEMO See more details about AI Avatar for memorials and monuments

All modules

Real Zanus AI screen (demo data): AI Avatar, what she says the four opening lines and the keyword buttons, seen closer.

Sells: headstone quotes and follow-ups handled with care

Monument, marker and inscription quotes drafted from your own price list for your yes, a stock piece held for a family, and follow-ups that stop as soon as they reply.

AI CRM

One record for every family, monument order and funeral home

AI CRM writes its own records from the calls, chats, e-mails and forms your monument company receives, so nobody types a family's story twice. Each conversation lands on one record with where it came from, the language and the family's time zone, which helps when relatives live in other states. Staff from the same funeral home or cemetery office are grouped together, and the moment a family asks about a companion stone or a bench, a deal opens for your designer.

TRY FREE 7 DAYS JUST A DEMO See more details about AI CRM for memorials and monuments

All modules

Monument CRM call list: one row per family to call back, with their local clock and the reason, real Zanus AI screen — Real Zanus AI screen (demo data): AI CRM, contacts leads resellers, seen closer.

AI Quoting

Bronze marker and upright headstone prices, quoted for your yes

AI Quoting prices a request for a monument from your own price list, whether it came by phone, chat, e-mail or a purchase order from a cemetery association. A flat bronze marker with a vase, a final date cut into a companion stone, the cleaning of an older headstone: every line follows your list, and nothing reaches the family before you approve it. They accept on their own quote page and pay the way you already take payment; the AI never handles a card.

TRY FREE 7 DAYS JUST A DEMO See more details about AI Quoting for memorials and monuments

All modules

Monument quote and invoice settings that shape each headstone quote sent for your approval, real Zanus AI screen — Real Zanus AI screen (demo data): AI Quoting, settings invoices, seen closer.

AI Proposal Studio

Community and veterans memorial proposals written from your rates

AI Proposal Studio handles the larger requests: a town planning a veterans memorial wall, a church adding a columbarium, a cemetery association redesigning its entrance monument. It reads the request and every attached document page by page, asks no more than three questions, writes from your own knowledge and prices each line from your rate card, then prints the whole proposal on your letterhead. A manager approves it, a person sends it, and the proposal is tracked from then on.

TRY FREE 7 DAYS JUST A DEMO See more details about AI Proposal Studio for memorials and monuments

All modules

Memorial proposal open beside its request, sections and approval gate before a person sends it, real Zanus AI screen — Real Zanus AI screen (demo data): AI Proposal Studio, The commercial model: the internal table on the left, the customer's projection on the right, seen closer.

AI Inventory

Benches, vases and ready monuments in stock, held for a caller

AI Inventory is your list of what your monument business sells: the ready granite pieces in the yard, bronze vases, memorial benches, urns and plaques, each with its picture, its price and the quantity on hand. When a family asks on the phone or in the chat whether a gray bench is still available, the AI answers with the stock and the price written on its card, e-mails them its page and keeps it aside for the hours you set.

TRY FREE 7 DAYS JUST A DEMO See more details about AI Inventory for memorials and monuments

All modules

Monument stock rules: pickup, delivery and how many hours a piece is held for a caller, real Zanus AI screen — Real Zanus AI screen (demo data): AI Inventory, internal department parts counter, seen closer.

AI Gift Cards

Gift cards for headstone cleaning or a dedication, given by relatives

AI Gift Cards lets relatives and friends give something lasting: a card for an amount, or for a named service such as a headstone cleaning or a tree dedication in your memorial garden. Cards sell on your own gift page, by phone, in the chat and at the showroom desk; a purchased card never expires and carries no fee. Print QR cards for sympathy envelopes, redeem them on a call or at the desk from any phone, and quote ten or more as one order for an employer.

TRY FREE 7 DAYS JUST A DEMO See more details about AI Gift Cards for memorials and monuments

All modules

Memorial gift card report for the month: cards sold, redeemed and still open by channel, real Zanus AI screen — Real Zanus AI screen (demo data): AI Gift Cards, the settings, seen closer.

AI Follow-up

Gentle follow-ups for monument quotes that went quiet

AI Follow-up writes to the families whose inquiry or quote was left open, and each e-mail is composed fresh from what that family told you: the name they wanted carved, the stone they liked, the date of the unveiling they mentioned. No two notes read alike, because no two families are alike. The moment a family answers, the sequence stops and their reply goes straight to the designer or advisor who knows them.

TRY FREE 7 DAYS JUST A DEMO See more details about AI Follow-up for memorials and monuments

All modules

Follow-up plans for monument inquiries, each a ladder of steps with its day, stopped by a reply, real Zanus AI screen — Real Zanus AI screen (demo data): AI Follow-up, The plan editor, the steps and the guide of a funnel, seen closer.

AI Marketing

Seasonal letters to families who asked to hear from your memorial site

AI Marketing sends e-mail campaigns to the group of contacts you filter, for example families who asked for news of the spring grounds care at your memorial site, or the funeral homes you work with before a new garden section opens. Each message is written from your approved knowledge, in every reader's language, and goes only to people whose consent allows it. Replies are answered from the same knowledge or handed to a person on your staff.

TRY FREE 7 DAYS JUST A DEMO See more details about AI Marketing for memorials and monuments

All modules

Memorial campaign picture test: which photos the AI would show a family for the words they use, real Zanus AI screen — Real Zanus AI screen (demo data): AI Marketing, Link a video, seen closer.

AI Auto-Call

Calls that confirm who will be there when the monument is set

AI Auto-Call rings families from your own number, many at once and in each family's language, to confirm what your staff arranged: the morning the monument is set, an appointment to sign the lettering proof, a visit to the columbarium. It listens for yes, no or another day. A yes confirms the time, a no frees it, and a request for another day goes to your office. Every answer is written into the log.

TRY FREE 7 DAYS JUST A DEMO See more details about AI Auto-Call for memorials and monuments

All modules

Monument installation confirmation calls placed from your number, each family's answer logged, real Zanus AI screen — Real Zanus AI screen (demo data): AI Auto-Call, main auto call, seen closer.

AI Demo

A personal presentation of memorial options for families far away

AI Demo builds a personal presentation from your own pages, photographs and videos, for a family who cannot come to the showroom or a funeral home weighing your memorial garden. You release each one, and Lisa presents it live on a personal link, in the family's language, walking through upright, slant and flat monuments. They can stop her at any moment with a question; anything she cannot answer is written to your gap log for your staff to fill.

TRY FREE 7 DAYS JUST A DEMO See more details about AI Demo for memorials and monuments

All modules

Signals a personal memorial presentation leaves on the family's contact record, real Zanus AI screen — Real Zanus AI screen (demo data): AI Demo, Pending approval and the figures of the last thirty days, seen closer.

AI Live Meetings

A private online room for reviewing granite colors with a designer

AI Live Meetings opens a room carrying your monument company's name. The family joins from a link in the browser, with nothing to install, while your designer keeps the granite samples, photos of past work and design videos a click away. STAND BY hides the designer's screen while another family's private file is opened. Lisa's notes wait for your confirmation, and screen sharing helps a relative who is lost on your website during a support call.

TRY FREE 7 DAYS JUST A DEMO See more details about AI Live Meetings for memorials and monuments

All modules

Monument design meetings held live in a branded room, the completed sessions listed, real Zanus AI screen — Real Zanus AI screen (demo data): AI Live Meetings, live demos demo templates, seen closer.

AI Online Meetings

Online meetings so the whole family can review a design together

AI Online Meetings brings brothers, sisters and grandchildren in different towns into one conversation about a family stone, each in their own browser with no install and no account. They wait in your branded waiting room until your designer admits them. Pick a template for a design review or a lettering approval, and Lisa writes the summary, the decisions taken and the next steps, which appear for your yes before anyone acts on them.

TRY FREE 7 DAYS JUST A DEMO See more details about AI Online Meetings for memorials and monuments

All modules

New online meeting form for a family monument design review: guest, template, host and agenda, real Zanus AI screen — Real Zanus AI screen (demo data): AI Online Meetings, A new meeting, one form from the guest to the room, seen closer.

AI Partner Portal

Funeral homes and dealers who refer families, approved on one link

AI Partner Portal gives the funeral homes, florists and retail monument dealers who send families your way one link to apply, or your personal invitation. The AI researches each applicant on the web for your review, and you approve them with the scopes you choose and a status that ends on its date. Dealers can buy on wholesale tiers, and the Approved tab counts the demos and sales each partner brings to your monument business.

TRY FREE 7 DAYS JUST A DEMO See more details about AI Partner Portal for memorials and monuments

All modules

Partner settings for funeral homes and monument dealers: scopes, statuses and wholesale tiers, real Zanus AI screen — Real Zanus AI screen (demo data): AI Partner Portal, Invite a reseller, seen closer.

Supports: every family request followed to the end

Inscription changes, final-date engravings, settling markers and grounds concerns, each one a tracked request for the person who handles it, checked against your warranty rules.

AI Tickets

A sunken stone or a missing vase, followed by the right person

AI Tickets turns each call, chat, e-mail or form about a problem at the memorial site into a tracked request, with the whole conversation attached and the family identified: a stone that has sunk after the winter, a vase gone missing, lettering that needs touching up. The AI answers what your knowledge already covers, such as how long new ground must settle, and the rest waits for the person you name, so the family does not have to call again.

TRY FREE 7 DAYS JUST A DEMO See more details about AI Tickets for memorials and monuments

All modules

Memorial site help desk: the questions the AI could not answer, grouped by topic for your staff, real Zanus AI screen — Real Zanus AI screen (demo data): AI Tickets, Tickets · the page as it opens, the Pending tab, seen closer.

AI Returns & Warranty

Monument warranty claims checked against the rules you wrote

AI Returns & Warranty starts by helping the family understand what they see, such as a hairline crack in the base or bronze that has darkened. Then it finds the order in your records, works out whether the warranty covers the piece, checks the claim against the rules you wrote in plain words and asks for anything missing, like a photograph of the stone. No claim goes ahead without your yes, and every e-mail to the family is written for you.

TRY FREE 7 DAYS JUST A DEMO See more details about AI Returns & Warranty for memorials and monuments

All modules

Monument warranty claim in review: the order found, each rule checked and your decision to make, real Zanus AI screen — Real Zanus AI screen (demo data): AI Returns & Warranty, RMAs · a request in review, identified, judged against your rules, your decision, seen closer.

AI Calls Transcripts

Your designers' own calls with families written down on the record

AI Calls Transcripts writes down the calls your people take themselves, on the computer, in the phone app and on every call the AI transferred to them, and adds a summary to the family's record beside what the AI said earlier. A designer back from a monument installation can read what a widow asked for an hour ago, in her own words. Recording stays off until you decide to switch it on.

TRY FREE 7 DAYS JUST A DEMO See more details about AI Calls Transcripts for memorials and monuments

All modules

Archive of transcribed calls at a monument company, summaries kept for the AI's retraining, real Zanus AI screen — Real Zanus AI screen (demo data): AI Calls Transcripts, auto retraining settings, seen closer.

AI Calls Teleprompter

The cemetery's rule on screen while a family is still talking

AI Calls Teleprompter works beside your family advisor: while the caller explains what they hope for, the answer from your knowledge appears on the advisor's screen with the document it came from, whether that is the height a lawn cemetery allows, the lead time for a bronze memorial or the wording rules for a veterans marker. It never speaks on the call. Your advisor remains the voice the family hears, with the facts ready.

TRY FREE 7 DAYS JUST A DEMO See more details about AI Calls Teleprompter for memorials and monuments

All modules

On-call teleprompter for monument advisors, the answer from your knowledge shown with its source, real Zanus AI screen — Real Zanus AI screen (demo data): AI Calls Teleprompter, ai assistant takes the mail desk, seen closer.

Helps your team: cemetery rules and design records at hand

Each cemetery's marker rules, your granite and bronze options, warranty terms and forms answered from your own documents with the source shown, and training courses written by talking.

AI Team Assistant

Answers for your monument staff from your own files and records

AI Team Assistant answers the questions your staff ask, using only your documents and the records each person is allowed to open, never the internet. An engraver asking which font a family approved, or a new advisor checking the foundation size a cemetery requires, gets the answer with the document and page it came from. When nothing on the subject is written down, it says so plainly and logs the gap for someone to fill.

TRY FREE 7 DAYS JUST A DEMO See more details about AI Team Assistant for memorials and monuments

All modules

Morning briefing for a memorial site's staff: yesterday, today's bookings and who needs a person, real Zanus AI screen — Real Zanus AI screen (demo data): AI Team Assistant, Who receives the morning briefing, seen closer.

AI Chat for your team

Web research for your memorial business with every source shown

AI Chat for your team searches the web the way your staff would ask: the published visiting hours of a town's municipal cemetery, the care advice a granite quarry publishes, the history of a symbol a family wants carved on their monument. It reads the pages, shows where each fact came from and checks it before anyone relies on it. It never reads your family records, so outside research and private files stay apart.

TRY FREE 7 DAYS JUST A DEMO See more details about AI Chat for your team for memorials and monuments

All modules

Giving a monument employee a personal team chat link: who, how long and which devices, real Zanus AI screen — Real Zanus AI screen (demo data): AI Chat for your team, Personal chat links, New access: who, how long, which devices, how he gets it, seen closer.

AI Knowledge

One tree of monument facts behind every answer the AI gives

AI Knowledge gathers your website, your published prices, each cemetery's marker regulations, your warranty terms and your house rules into one tree that the phone, the chat and the e-mail all answer from. A question it cannot answer is left for your staff rather than guessed. The rules are tested every night, and nothing new is used with families until a person on your team approves it.

TRY FREE 7 DAYS JUST A DEMO See more details about AI Knowledge for memorials and monuments

All modules

Memorial knowledge base videos the phone, chat and e-mail answer from once a person approves, real Zanus AI screen — Real Zanus AI screen (demo data): AI Knowledge, catalog, seen closer.

AI Team Training

New engravers and advisors trained by the person who knows the job

AI Team Training lets your most experienced engraver or family advisor explain a job once, by talking or by typing: how to measure for a monument foundation, how to take down an inscription with care. Lisa then teaches it to every new hire by voice and on screen, through a personal link. The newcomer can interrupt to ask a question, answers a spoken test at the end, and you see who has finished.

TRY FREE 7 DAYS JUST A DEMO See more details about AI Team Training for memorials and monuments

All modules

Training book editor for new monument engravers: chapters, sections, the test and linked pictures, real Zanus AI screen — Real Zanus AI screen (demo data): AI Team Training, The book editor, a section open with its media beside it, seen closer.

AI File Cabinet

Family files, cemetery permits and design proofs in one cabinet

AI File Cabinet is one archive built like a real cabinet: a drawer for families, one for cemeteries, one for suppliers, with a file for each and folders inside. Every signed design proof, permit copy and invoice is read as it arrives and found again at its exact page. You set the rights and the retention of each drawer, and every opening of a file is audited, which matters when a family's memorial records go back decades.

TRY FREE 7 DAYS JUST A DEMO See more details about AI File Cabinet for memorials and monuments

All modules

Memorial records cabinet: a family's file open in its drawer with folders, documents and story, real Zanus AI screen — Real Zanus AI screen (demo data): AI File Cabinet, A file selected in a drawer, its pane with the fields, the counts and the story's channels, seen closer.

AI Time Machine

The whole story of a family's memorial, in the order it happened

AI Time Machine builds a timeline from your own records for one family or one monument order: the first call, the showroom visits, the letters from the cemetery, the proofs, the installation notes, each at its date. When a granddaughter calls years later about adding a name, your advisor sees what was promised and when. It informs the person on the call; a person still makes every decision.

TRY FREE 7 DAYS JUST A DEMO See more details about AI Time Machine for memorials and monuments

All modules

A monument family's history on one timeline: every call, mail and follow-up at its date, real Zanus AI screen — Real Zanus AI screen (demo data): AI Time Machine, A contact open, his journey and his timeline, seen closer.

A day at the front desk

A day of memorial inquiries, from the showroom to the garden

From the first call before the showroom opens to the last message after the memorial garden's gates close, families, cemetery offices and funeral homes reach you in many ways. One AI answers at each door, and your designers and family advisors are handed only what needs a person.