What does an AI receptionist for venue owners do?
It works the front desk of your sales office at every door at once, from the first inquiry to the date your manager confirms. Zanus AI answers the phone, the website chat, the e-mail and the inquiry forms, reads each space's calendar, holds the date, books the tour, drafts the package quote from your list for the manager's yes and follows up. Event venues, banquet halls, conference centers and rooftop or loft spaces use the same AI with their own rules.
Does it work for a conference center with many meeting rooms?
Yes. Every meeting room, breakout room and the main hall gets its own calendar and capacity, so a planner asking for a plenary for 150 and four breakouts on two days hears which rooms are free together. The AI holds them as one request, books the site visit and drafts the day-rate package from your list for your sales manager's yes.
Can the AI tell a couple or a planner whether our date is open?
Yes. Each room, terrace or hall has its own calendar, and the AI reads it on every call, chat, e-mail and form. When the date is taken it offers the nearest open dates, or another of your spaces that fits the guest count, and then books a tour or holds the date the prospect picks.
Can it hold a date while the prospect decides?
Yes. The AI places a hold on the space's calendar, so the chat and the phone both see the date as held when the next prospect asks, and the hold goes to your manager to confirm or release. The prospect hears, in your words, what turns a hold into a booking, such as a signed contract and a deposit taken by your team.
Does the AI give prices and quote our packages?
It quotes only from your own package list, and every quote waits for your manager's yes before the prospect sees it. The AI never types a price of its own, invents no discount and waives no minimum. What it may say about pricing on a first call or chat, such as where your packages are published, is set by you.
Does it take deposits, card payments or sign contracts?
No. The AI takes no card payments, collects no deposit or retainer and signs no contract. It answers, checks dates, holds, books tours and drafts quotes, then passes the prospect to the person who closes the booking, with the whole conversation on the record so nobody has to ask the same questions twice.
How are venue tours booked and confirmed?
Into the calendar of the person who gives the tour, by phone, chat or form, with a confirmation and a reminder for the prospect. AI Auto-Call can place the confirmation call the day before: yes keeps the tour, no frees the time for someone else, and a request for another time goes to your manager's list.
Does it replace our venue management system or our sales coordinator?
Neither. Zanus AI is the front office in front of them: it answers, books tours, holds dates, drafts quotes and follows up, while contracts, event orders, payments and the event itself stay where they are today. Your coordinator stops chasing inquiries and spends that time with the couples and planners who come to see the space.
Can we keep the venue's phone number?
Yes. Keep the number couples and planners already have and forward it to the Front Office, with no porting and nothing to install. Each department, such as weddings, corporate sales or catering, can ring your people first and let the AI answer whenever nobody picks up, including evenings and event days.
Can it answer couples and planners in other languages?
Yes. The phone answers each caller in their own language, the website chat speaks 40 languages by text or voice, and a call can be put through to the colleague who speaks it. A couple planning a destination wedding from abroad and a local planner get the same facts about your spaces and packages.
How much does the AI receptionist cost for a venue?
Zanus AI is priced per company, never per seat, so your sales manager, coordinators and catering team all work under one subscription. You choose the modules the venue needs and add others later; the plans are on the pricing page, and no card is needed to try it.
How quickly can it start answering our inquiries?
In about 2 minutes. Forward the venue line and tell Lisa your spaces, capacities, packages and tour hours; she reads your website for the rest and shows you each change before it goes live. The next call, chat or inquiry form is then answered by the AI under the rules you approved.
What is the difference between the 7-day free trial and the demo?
The free trial builds a private sandbox for 7 days from your venue's own website: a phone line that answers as your venue, your website with Lisa on it and a dashboard, with no card. The demo needs nothing from you: a ready-made venue front office at work, delivered to your inbox in about 2 minutes.
