What is an agency answering service?
An agency answering service picks up the calls a studio or firm cannot take, so no project request is lost. With Zanus AI it is an AI on your own number, not a room of operators: it answers every call, chat, e-mail and form, asks your intake questions, books the discovery call and writes the whole brief to the client's record. Studios that also run campaigns for their clients find in it what they would look for in an AI receptionist for marketing agencies: your own questions asked and the call booked.
Can it ask a web designer's or graphic designer's own brief questions?
Yes. You give Lisa the questions you always ask: the pages or pieces needed, the brand files that exist, the deadline, the budget range and who signs off. The AI asks them on the phone, in the chat, by e-mail and on your form, comes back for what is missing and writes everything to the record, so the first call starts from the brief.
How does it work for an architecture practice?
A caller planning a house, an addition or a shop fit-out is answered on your number. The AI asks your questions about the property, the scope and the timing, files the survey and photos the client sends, and books the first meeting or site visit in the right architect's calendar. Questions about codes, zoning or structure go to your architects.
Can a sign shop use it for quote requests and site measures?
Yes. The AI asks what the sign is for, where it goes, its rough size, whether it is lit and the date it must be up, collects the photos of the wall or the lot, and books the measure in the installer's calendar. It drafts the quote from your price list and waits for your yes; permits stay with your team.
How does it book discovery calls and site visits?
Straight into the calendar of the person you choose: the principal, a project architect, a designer or the installer. The client gets a confirmation and reminders, and AI Auto-Call can phone the day before: yes confirms the visit, no frees the slot, and a request for another day goes onto your team's list.
Does the AI send proposals or quotes on its own?
No. It drafts the proposal or the quote from your own packages and price list, with the scope the client described, and waits for the yes of the person you named. Once approved it goes out, and the follow-ups stop the moment the client replies. The AI Proposal Studio page shows every step.
What does it say when someone asks how much a website, a logo or a sign costs?
Only what you approved. If your packages and starting prices are on your website or in Lisa's set-up, the AI explains them and books the call; if you price only after the brief, it says so in your words. Anything custom goes to a person, and nothing outside your price list is promised.
Clients send logos, surveys and photos of their wall. Where do they go?
Onto the client's record. The AI File Cabinet reads every document that arrives by e-mail or form and files it with the brief, and the AI Time Machine builds the client's timeline from your records, so anyone on the team sees what was asked, sent and promised, in order.
Is it a call center with people reading a script?
No. The answering is done by our AI on your own number, with your packages, rules and words, at any hour. When your rules say a person should take the call, it is transferred to your team with who is calling and why, or a message is taken with the callback number read back.
Which languages can it speak with clients?
The client's own. The phone answers each caller in their language, and the website chat, an AI chatbot for agencies and studios, speaks 40 languages by text or by voice, with a talking avatar if you want one. A studio with clients abroad, or a sign shop on a street where many languages are spoken, can answer every one of them.
How is it priced for a small studio or firm?
Per company, never per seat, so the owner, the designers, the architects and the installers all work under one subscription. You choose the modules the business needs, and every plan is listed on the pricing page.
What is the difference between the 7-day free trial and the demo?
The free trial is your own business: Lisa builds a private sandbox from your website for 7 days, with a phone line that answers as you, your site with Lisa on it and a dashboard, and no card. The demo shows the AI front office ready-made, arrives by e-mail in about 2 minutes and needs nothing from you.
