Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Webchat for Mortgage & Lending. An AI chatbot for mortgage brokers that books consultations

AI Webchat is an AI chatbot for mortgage brokers and lenders that answers website visitors by text or by voice, in 40 languages, from your approved pages only: how the process runs, which documents to gather, which loan types you offer and when you are open. Asked about a rate or whether someone qualifies, it offers a licensed loan officer instead.

TRY AI WEBCHAT FREENo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

7 days free · per company, never per seat · nothing to install

Zanus AI · AI Webchat · Her card

Her card

Borrowers on any page of your site find her card in the corner: one tap starts a voice conversation, or they type their question.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Whenever a visitor asks about rates, offer the next free consultation.”

Lisa“When a visitor asks about rates, the chat will offer the next free consultation with a loan officer. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Mortgage & Lending use it

A visitor reading your first-time buyer page asks what to gather; the chat lists your checklist and opens the page that explains it.

A business owner asks whether you finance equipment; the chat answers from your program page and books a call with that desk.

Asked what rate she can get, the chat says a licensed loan officer answers that and offers the next free consultation.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Text and voice in one widget on your site, the visitor types or talks; the AI answers in their language
Knows the page the visitor is on and answers from your pages, files, prices and rules
Shows pictures and product screens while it talks; opens the right page of your site and continues there
Captures the lead with a verified e-mail; books appointments from your live calendar; offers your AI Demo
Your people take over any chat live in one click, with the context, not a transcript to read
Instant barge-in: the visitor interrupts and the AI stops; echo and background noise filtered
Optional AI Avatar: the same assistant with a face that talks
Every conversation on the customer's record; chat analytics per page and topic; sessions exportable
Installs with one line on any site, Shopify, WordPress, custom; the widget is yours to brand

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Webchat does, for every business ›

Works withAI Booking AI Avatar AI Demo AI Quoting AI Tickets AI Returns & Warranty AI CRM

Website chat

What the mortgage website chatbot answers, and what it hands over

Process and checklists

How long the process takes as your pages describe it, what a purchase or a refinance needs, how a gift letter is documented: answered from your own pages, with that page opened beside the answer.

Rates and qualification

No rate, payment or approval answer: the chat says a licensed loan officer answers that and offers the next free consultation in the same conversation.

A consultation in the chat

With AI Booking, the visitor books the consultation inside the conversation, into a free slot, verified before it enters the book.

A parting gift

A visitor who leaves without booking can receive the summary of the conversation by e-mail with a link to your next step, the address verified first.

Set-up

Your AI chatbot for mortgage brokers, live in 2 minutes

Lisa reads your pages

She reads your program and process pages, names them, finds the pictures she may show and asks how you want borrowers greeted.

One line in your theme

Paste the script once; the status strip reads installed as soon as a borrower opens a page of your site.

Formal or friendly

Choose the form of address for languages that have one; a formal tone suits a lending office, and a visitor who writes formally is answered formally.

A week of borrower chats

Run it free for 7 days on your own site and read each session it answered, with its outcome, before you decide.

Questions & answers

AI Webchat for Mortgage & Lending: questions & answers

Can a mortgage website chatbot answer borrower questions?

Yes. As an AI chatbot for borrower Q&A in mortgage offices, it answers from your approved information only: the process, your document checklists, the loan types your pages describe, your offices and hours. When nothing in your knowledge answers a question, it does not guess; the question goes to your team and counts as a gap to fill.

Can the chatbot see a borrower's credit or loan file?

No. This mortgage chatbot for lenders reads your public pages and the knowledge you approved, and it writes each conversation onto the contact's record. Credit reports and the loan file stay in your origination system, out of the chat's reach.

Does the chat answer by voice as well as by text?

Yes. With the web voice on, a visitor taps her picture and talks, and can interrupt her like a person. Each voice speaks every language; switch the voice off and the chat stays text only.

What happens when a visitor asks for a person?

As a website chat for loan officers, it passes the request to your team as mail that needs a person, or as a ticket, with the whole conversation attached, so the loan officer who answers sees what the borrower already asked.

How is the chat added to our website?

Paste one line of code into your site theme once and every page gets the widget, on phones, tablets and computers, and the Website chat page confirms it is installed once a borrower opens it.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Mortgage & Lending ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.