ZANUS AI FOR FIELD SERVICE & REPAIR — FSM & INTEGRATIONS

Keep your FSM. Add the intelligence.

Your FSM stays the system of record for work orders and dispatch. Zanus becomes the system of work: API connectors sync jobs, customers and documents both ways, the intake pipeline files what arrives, and AI-drafted reports flow back where they belong. No rip and replace.

Get started

Private tenant or your own server · unlimited technicians · your manuals never train a public model

Integration with the existing FSM, dispatch and accounting stack

No rip and replace: the FSM, dispatch board and accounting stay — the AI layer connects to all of them.

What it does

FSM connectors

Work orders, customers and equipment mapped field by field, with a dry-run preview before anything writes — push, pull or two-way, your choice per object.

CRM both ways

Salesforce and HubSpot connectors sync commercial accounts and maintenance-contract leads push, pull or two-way — sales and service finally read one story.

REST API + webhooks

A full API for whatever else the shop runs: the parts supplier portal, the accounting export, the GPS feed — data in, results out, under scoped keys.

One question across all your systems

The work order lives in the FSM, the invoice in accounting, the manual in the library, the complaint in the inbox — and the AI reads across all of it. “What is the full history on this rooftop unit?” becomes one question with one grounded answer.

Field mapping with dry-run preview
Each system stays master of its own records
Every sync event on the audit record
External systems appear as blocks on the automation canvas

FSM and accounting systems as blocks on the automation canvas

Documents routed through the intake pipeline

Reports flow back where they belong

The service report the AI drafted, the warranty claim, the maintenance-due list: finished documents return to the systems that own them through the same connectors — reviewed and signed by your service manager first.

AI output filed back to the work order
Approval workflow before anything writes back
Webhooks notify your systems in real time

Field-service software bills per technician per month — and the manuals still live in PDF binders on a shared drive, so the tech on the roof calls the shop and waits while someone hunts for the spec. Zanus AI: customers booked and reminded by AI, techs answered from YOUR manuals on their phones, unlimited users at one flat price — and the confidential manuals stay in your isolated tenant.

Questions, answered

Which FSM platforms do you support?

Connectors are mapped per deployment — bring your FSM, dispatch board and accounting to the demo and we walk through the exact integration path for your stack.

Does job data pass through third parties?

No. The connectors run inside your tenant — or inside your building on the on-premises option. Data moves directly between your systems.

Keep your FSM. Add the intelligence.

What it does

One question across all your systems

Reports flow back where they belong

Questions, answered

See it working on YOUR fleet — the demo IS the product.