ZANUS AI FOR FIELD SERVICE & REPAIR — AI WORKFORCE

The back-office hire the shop never budgeted.

Assign work to the AI the way you assign it to staff: type, sources, deadline, recurrence. The Friday warranty-claims batch, the monthly callback review, the weekly bulletin digest — executed on schedule, with citations, under review.

Get started

Private tenant or your own server · unlimited technicians · your manuals never train a public model

Assigning AI work with the four-step wizard

Four steps: work type, records and libraries, tags, schedule — the AI takes it from there.

What it does

Work types for the shop

Warranty claim, callback review, bulletin digest, maintenance-due report: work types molded to your operation, with default libraries and examples per type.

Urgent / Overdue / Today

The AI’s workload is managed like the crew’s: one-click views show what is urgent, late, today and tomorrow — nothing slips while the trucks are out.

A service writer’s diligence, on the record

Every work is a full session: reasoning streamed, job records cited, milestones tracked, linked to the customer and the unit it belongs to.

Friday, 4 PM: the warranty batch is drafted

Set “Weekly Warranty Claims” once: every Friday the AI reads the week’s eligible jobs, drafts each claim with the covering bulletin cited and the photos attached, and files the batch for the warranty administrator — the Friday that used to end at 7 now ends at 5.

Recurring schedules for periodic shop work
Claims cited to bulletins and job records
Batch in Output, awaiting sign-off

Roster of scheduled AI works for the shop

Field-service software bills per technician per month — and the manuals still live in PDF binders on a shared drive, so the tech on the roof calls the shop and waits while someone hunts for the spec. Zanus AI: customers booked and reminded by AI, techs answered from YOUR manuals on their phones, unlimited users at one flat price — and the confidential manuals stay in your isolated tenant.

Questions, answered

Can we supervise mid-work?

Yes — open any session, read the reasoning, redirect it, or stop it. The AI works like staff: visible, accountable, interruptible.

Can it handle peak season volume?

It does not get tired in July: the constraint is your review capacity, not the AI’s. Configurations size from a three-truck shop to a multi-branch fleet.

The back-office hire the shop never budgeted.

What it does

Friday, 4 PM: the warranty batch is drafted

Questions, answered

See it working on YOUR fleet — the demo IS the product.