Zanus AI for Field Service
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ZANUS AI FOR FIELD SERVICE & REPAIR — AUTOMATIONS

The shop’s repetitive work, set once.

Describe the job in plain words — “when a job closes, draft the service report from the tech’s notes and queue the customer summary” — and it becomes connected blocks on a canvas, running on its own, with every run visible.

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Private tenant or your own server · unlimited technicians · your manuals never train a public model

Visual automation flow with trigger, sources and actions

A real flow: job-closed trigger, notes and manual sources, AI compile, outputs queued — drawn from a description.

What it does

Reports that write themselves

Job closed → the AI reads the tech’s notes and photos, drafts the service report in your template and the plain-language customer summary, and queues both for review.

Bulletins that reach the trucks

New OEM bulletin arrives by email → filed to the right library, affected models identified against your install base, a digest drafted for Monday’s toolbox talk.

Reminders that hold the route

Day-before → confirmation in the customer’s language; morning-of → the on-the-way notice. Rescheduling requests flow back to the calendar, not to a sticky note.

When something fails, you SEE it

Run states live on the flow: green success, red failure on the exact block. A silently broken reminder flow means a tech at a locked gate at 8 AM — here, nothing fails silently.

  • Run log per automation
  • One-click retry on failures
  • Finished documents in Output, statused
Failure state visible on the automation canvas
Field-service software bills per technician per month — and the manuals still live in PDF binders on a shared drive, so the tech on the roof calls the shop and waits while someone hunts for the spec. Zanus AI: customers booked and reminded by AI, techs answered from YOUR manuals on their phones, unlimited users at one flat price — and the confidential manuals stay in your isolated tenant.

Questions, answered

Who approves what customers receive?

Your rules: queue everything for human approval, or auto-send only the categories you designate as safe — reminders yes, repair recommendations never.

See it working on YOUR fleet — the demo IS the product.

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