ZANUS AI FOR FIELD SERVICE & REPAIR — DATA CUSTODY

The OEM trusted you with the manual. Keep it that way.

Repair documentation is often confidential by contract: OEM manuals under NDA, proprietary procedures, customer site details. Zanus holds them accordingly: isolated private tenants where nothing trains outside models, permissions to the field level, server-side redaction, a searchable audit trail.

Get started

Private tenant or your own server · unlimited technicians · your manuals never train a public model

One record per user: role, tags, and granular permissions over every domain of the system.

What it does

Minimum necessary, enforced

The server redacts what a role cannot see — the subcontractor sees the checklist for the job at hand, not the OEM manual library or the customer’s contract terms.

Every access, on the record

A searchable log of every audited action: who queried which manual, who exported the customer list, who changed a procedure, and when — the NDA audit answers itself.

Your branches, your walls

Five-level workgroups map branches, crews and OEM programs; the air-gap-capable on-premises option puts the manuals physically inside your building, updated by USB.

The audit that takes minutes, not weeks

When the question comes — from an OEM auditing NDA handling, a commercial customer’s security review or your own insurer — the answer is a search away: access records, document trails, update history, all in one place.

Searchable audit trail
Automatic pre-update snapshots with rollback
USB updates for air-gapped deployments

Field-service software bills per technician per month — and the manuals still live in PDF binders on a shared drive, so the tech on the roof calls the shop and waits while someone hunts for the spec. Zanus AI: customers booked and reminded by AI, techs answered from YOUR manuals on their phones, unlimited users at one flat price — and the confidential manuals stay in your isolated tenant.

Questions, answered

Where do our manuals live?

In your isolated tenant — never training outside models — or fully on-premises on hardware you own, air-gap capable. Either way, they are yours alone.

Can we prove NDA-conscious handling to an OEM?

The architecture is built for that conversation: isolation, role-based access, redaction, audit trail. Bring the OEM’s requirements to the demo and we walk them together.

The OEM trusted you with the manual. Keep it that way.

What it does

The audit that takes minutes, not weeks

Questions, answered

See it working on YOUR fleet — the demo IS the product.