ZANUS AI FOR FIELD SERVICE & REPAIR — MANUALS & BULLETINS

Ask the manual. From the roof.

Repair manuals, service bulletins, wiring diagrams, parts lists, warranty terms — loaded into curated libraries the AI reads from. The tech asks in plain language from the phone in hand; the answer comes back with the page cited, in seconds.

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Private tenant or your own server · unlimited technicians · your manuals never train a public model

Service document libraries with priority order

Libraries: the current bulletin outranks the old manual page — the AI answers from the right one.

What it does

Any format the shop accumulates

Scanned manuals from 1998, PDF bulletins, photos of wiring diagrams, the OEM’s spec sheets — the ingestion pipeline turns the filing cabinet into queryable knowledge.

The bulletin wins, automatically

When bulletin SB-2024-11 supersedes the manual’s procedure, priority order makes sure the answer cites the bulletin — not the page it replaced.

Permission-shaped access

The apprentice sees the procedures; the service manager sees the warranty terms and margins: answers scoped to role, enforced server-side — and OEM NDA boundaries hold.

The torque spec, one-handed, in the wind

The tech at the rooftop unit types “torque spec compressor mounting bolts” with the model number: the answer arrives with the manual page cited — no call to the shop, no scrolling a 400-page PDF on a phone screen, no guessing from memory.

Plain-language questions from any device
Answers cited to the manual page and bulletin
No source in the library, no claim — ever

Precision vector store answering from repair manuals

Field-service software bills per technician per month — and the manuals still live in PDF binders on a shared drive, so the tech on the roof calls the shop and waits while someone hunts for the spec. Zanus AI: customers booked and reminded by AI, techs answered from YOUR manuals on their phones, unlimited users at one flat price — and the confidential manuals stay in your isolated tenant.

Questions, answered

Our manuals are confidential — where do they go?

Into your isolated tenant and nowhere else: they never train outside models, permissions control who reads them, and the on-premises option keeps them physically inside your building.

What if the answer is not in the manuals?

The AI says so — claim guard means no source, no claim. A wrong torque spec is worse than no answer, and the system is built on that principle.

Ask the manual. From the roof.

What it does

The torque spec, one-handed, in the wind

Questions, answered

See it working on YOUR fleet — the demo IS the product.