FRONT OFFICE AI — FOR SALESFORCE USERS
Salesforce’s own words for its new AI: "Humans direct. Agents execute. Salesforce governs." It is a good model — for work that needs a human directing it. Zanus Front Office starts from a different question: what if the customer-facing work itself is performed by the AI, and only the decisions that truly need you are escalated? Keep Salesforce as your system of record. Let Front Office be the system of work.
CRM facts and prices on this page: salesforce.com published pages · verified Aug 30, 2026

The workforce at work: usage, demos, quotes, pipeline — one dashboard.
Claudeforce (Salesforce + Anthropic, announced Aug 26, 2026) lists 37 prebuilt sales skills; 15 are named publicly (salesforce.com/claudeforce). Per their page: select pilot customers today, open beta planned September 2026. Every Front Office answer below ships today, in every plan’s flat price.
| Their named skill | The Front Office answer | Status |
|---|---|---|
| daily-briefing | AI BRIEFING menu — morning report of what the AI did + what needs you | ✓ Included, every plan |
| pipeline-review | Ask-your-pipeline chat — question your funnels, quotes, contacts in plain language | ✓ Included |
| forecast-narrative | FORECAST — probability per deal from what customers actually said and did | ✓ Included |
| stakeholder-map | COMPANIES view — buying committee auto-mapped from real conversations | ✓ Included |
| close-plan / account-plan | Deal Plan button — one click on any contact or company | ✓ Included |
| win-loss-review | Win/Loss post-mortems — written from full transcripts; losses feed the knowledge automatically | ✓ Included |
| handle-objection | Ours answers the customer directly — live, mid-demo, from approved knowledge | ✓ Always included |
| lead-triage | Machine-graded intake pipeline: competitor check, consent, funnel assignment | ✓ Always included |
| summarize-conversation-transcript | Every conversation on every channel transcribed + archived + recapped | ✓ Always included |
| schedule-meeting | AI books into real calendars on every channel, two-way sync | ✓ Always included |
| call-prep | Brief Me on every human call task — goal, history, open questions, next step | ✓ Included |
| customer-health | Health score 0–100 on every contact and company — always with the WHY | ✓ Included |
| log-activity | Nothing to log — the machine that had the conversation wrote the record | ✓ By architecture |
| sfdc-hygiene-check | No hygiene problem exists — records are machine-captured, verified, timestamped | ✓ By architecture |
Ten-person sales team, one year, published list prices (verified Aug 30, 2026). Their figures are seat licenses only — before applicable Agentforce consumption, telephony, additional products, implementation or services. Ours is the whole product.
$21,000/yr
$175/user/mo × 10 seats, billed annually. Agentforce agents are "available for purchase" on top (from $125/user/mo, or via Flex Credits).
$66,000/yr
$550/user/mo × 10 seats, billed annually — the AI-inclusive edition. Employee agent usage unmetered; customer-facing agent usage draws on included Flex Credits.
$19,900/yr flat
Unlimited users. Phone, chat, avatar, demos, quotes, email, booking, tickets, briefing, forecast — one product, nothing metered, 40 languages available.
This is not rip-and-replace. Native Salesforce sync ships in Connectors: every demo, quote and booking the AI handles appears on your CRM records moments later. Your reporting, your dashboards, your investment in Salesforce — all of it becomes MORE valuable, because the records now fill themselves from real conversations.
Per their page (verified Aug 30, 2026): select pilot customers today, open beta planned September 2026, Sales persona first — Service, Marketing, Commerce, Revenue, Field Service and more are labeled COMING SOON.
Yes — Agentforce, including voice. On the published pricing it is licensed per user and/or per usage (Flex Credits) on top of CRM seats, and configured per channel. Zanus Front Office ships the customer-facing front office as one pre-built product at one flat price. The difference is packaging and pricing model, not whether AI exists.
Yes — natively. Connect in Settings → Connectors, map contacts, companies and deals, choose push, pull or two-way. Dry-run preview before anything writes.
No. If Salesforce is your system of record, keep it. Front Office adds the layer Salesforce was never designed to be: the workforce that answers, demos, quotes and books — and writes it all back to your CRM.
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Salesforce, Agentforce, Claudeforce, Slack and Claude are trademarks of their respective owners. Zanus AI is not affiliated with or endorsed by Salesforce or Anthropic. Comparisons are based on publicly available product and pricing information, verified Aug 30, 2026.