What does an AI receptionist for coffee shops do?
It answers the calls, chats, e-mails and web forms your staff cannot reach during the rush. Zanus AI replies from your own menu and pages, takes catering and office orders with every detail, books the pickup or drop-off time, prepares the quote from your price list for your yes, and passes anything else to the right person with a note of who called and why.
Can it take catering and office coffee orders?
Yes. An office manager, a school or a planner asks by phone, chat or form; the AI takes the date, the time, the place, the headcount and each drink or tray, then builds a quote from your catering prices. Nothing reaches the customer until you or your manager say yes, and the follow-up stops as soon as they answer.
Does the AI take payments or deposits?
No. It takes the order, books the time and prepares the quote, but it takes no card payments and charges nothing by itself. Deposits and invoices stay with your team and the register or checkout you already use; the AI tells the customer how paying works, in the words you approved.
Is it coffee shop scheduling software too?
For your customers' side, yes: pickups, deliveries, catering drop-offs and reserved tables are booked by phone, chat and form into the calendars you set, with confirmations, and AI Auto-Call rings the day before so a yes confirms and a no frees the slot. It does not plan your staff's shifts or payroll; it keeps the bookings your customers make.
What does it say about allergies, dairy or caffeine?
Only what your sheets say. You give it the ingredient, allergen and caffeine information you approve, from the oat milk to the tapioca pearls, and it answers from that by phone, chat or e-mail. Anything missing from your list, or a customer describing a serious allergy, is handed to someone on your team with the full question written down.
Does it work for a juice bar's bulk bottle orders?
Yes, that is where an AI receptionist for juice bars earns its keep. A gym, a yoga studio or an office asks for a few dozen cold-pressed bottles; the AI asks for the flavors, the count of each, the pickup or delivery time and the name on the order, books the time into your calendar and drafts the quote from your bottle prices. Your juice bar's team says yes before anything goes out.
Can a tea house take afternoon tea reservations with it?
Yes. Each room or table you set up gets its own calendar, and the AI books afternoon tea by phone, chat or form, answers questions about the set menu and the teas from your own pages, and sends the confirmation. A reminder call the day before lets a yes keep the table and a no free it for the next caller.
Can a bubble tea shop use it for party and event orders?
Yes. Birthday parties, school fairs and office treats arrive as calls, chats or forms at any hour. The AI takes the number of drinks, the flavors, the toppings, the sweetness and ice levels if you ask for them, and the time, then prepares the quote from your price list. Follow-up e-mails stop the moment the customer replies.
Can we keep our shop's phone number?
Yes. The number on your cups, your door and your listings stays the same: you forward it to the AI, as you would to a cell phone, with no porting and nothing to install. Callers hear their own language, and the chat on your site works in 40, so a visitor asking about your hours or your oat milk gets a clear answer.
Will it help new baristas learn the menu?
Yes. The team assistant answers only from your documents, such as recipes, drink builds, allergen sheets and the catering playbook, and shows where each answer comes from. While a barista is on a call, the answer appears on the screen. Managers write training courses by talking, and the file cabinet reads and files every supplier sheet and invoice.
How much does an AI receptionist for a small coffee shop cost?
Zanus AI is priced per company, never per seat, so the whole team works under one subscription, whether you run one counter or a few shops across town. You choose the modules your shop needs, and the plans are listed on the pricing page.
What is the difference between the 7-day free trial and the demo?
The free trial builds a private sandbox from your own website for 7 days, with no card: a phone line that answers as your shop, your site with Lisa on it and a dashboard with your menu and catering list. The demo asks nothing of you; it shows the AI front office ready-made and lands in your inbox in about 2 minutes.
