ZANUS AI FOR TRANSPORTATION & AUTOMOTIVE — CUSTOMER UPDATES

Status updates that beat the phone call.

Delivery notices, service-due reminders, win-back campaigns for lapsed accounts — drafted by the AI from your own records, in the customer’s language, queued for your approval. The customer who was told does not call to ask.

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Private tenant or your own server · unlimited users · DOT-conscious documentation

AI marketing module drafting customer updates and campaigns

Campaigns and sequences drafted from the records — status notices, reminders, win-backs — awaiting approval.

What it does

Audiences from your own records

Vehicles due for service by date or mileage, accounts idle for six months, shippers on a lane you are expanding: audiences built from your own data — no list exports to a third-party tool.

Customer language, 40 languages

Updates written the way customers actually read them — plain, direct, in their own language, with your company’s voice.

Consent, respected automatically

Opt-outs and contact preferences are enforced by the system, not by memory. Every send is on the record.

Service reminders that fill the bays

The audience, the content and the sending all live in the same system as the customer records — nothing leaves your tenant to reach a mailing platform. “Remind every fleet customer whose units are due for PM this month” becomes a drafted, scheduled campaign in minutes.

Audiences from your own service records — private by architecture
Campaigns and sequences drafted for review
Booked responses land in the real bay calendars

AI marketing automation drafting service reminders

Approval first, always

Every outbound customer communication lands in the approval queue unless you designate the category as auto-send. The company stays in control of every word that reaches a customer.

Approval workflow per communication type
Full history of what was sent to whom
Results tracked: bookings, replies, reactivated accounts

Fleet software is priced per truck and per module — the TMS, the ELD portal and the shop system never agree, and the DOT file is still assembled by hand the week before the audit. Zanus AI: the customer-facing front office AND the fleet back office, unlimited users, flat price — DOT-conscious documentation that stays audit-ready all year.

Questions, answered

Can it notify customers about delays?

Yes — a schedule change in your records can trigger a drafted notice to the affected customers, queued for approval or auto-sent if you designate that category as safe.

Does customer data leave our tenant for this?

No. Audiences, drafting and sending all run inside your isolated tenant — your customer list never touches a third-party marketing platform.

Status updates that beat the phone call.

What it does

Service reminders that fill the bays

Approval first, always

Questions, answered

See it working on YOUR fleet — the demo IS the product.