ZANUS AI FOR TRANSPORTATION & AUTOMOTIVE — FRONT OFFICE

Every “where’s my truck?” call, answered.

Dispatch phones ring off the wall while dispatchers dispatch — and the service desk loses bookings to voicemail every evening. The Zanus front office answers on your menu, in your voices: status, quotes, bookings, reminders — 24/7, in up to 40 languages.

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Private tenant or your own server · unlimited users · DOT-conscious documentation

Front office dashboard with customer conversations

Calls, chats, bookings and follow-ups — one dashboard your operations manager can read.

What it does

The 5 PM Friday shipper test

A shipper calls at 5 PM Friday needing a Monday pickup. The AI answers in one ring, quotes from your real rates, confirms the pickup window and logs it — no voicemail, no lost load.

Service bays that stay full

Oil changes, brake jobs, fleet PMs booked into real bay calendars — confirmations and reminders cut the no-shows, cancellations reopen the slot.

Quotes customers can pay

Rates and service prices quoted from your actual catalog with payable links — no invented discount, no wrong number, ever.

From inquiry to booked appointment, hands-free

A fleet customer calls about a vibration at highway speed; the AI books the diagnostic bay, collects the unit number and mileage through a form, and confirms — while your service writer finishes with the customer at the counter.

Real calendar sync for bays and docks — no double-booking
Unit details collected by form before arrival
Rate and service questions answered from your approved information
Breakdown and emergency calls escalated to on-call, by your rules

Service appointments booked into bay calendars

Website chat answering customer questions

The web side hauls too

Website chat grounded in your services and coverage, web forms for quote requests worked in minutes, and a transcript of every conversation — the lead that lands at 11 PM is answered at 11 PM.

Grounded chat on your site, up to 40 languages
Quote-request forms answered in minutes, not days
Every conversation logged with a transcript
See the full Front Office tour →

Fleet software is priced per truck and per module — the TMS, the ELD portal and the shop system never agree, and the DOT file is still assembled by hand the week before the audit. Zanus AI: the customer-facing front office AND the fleet back office, unlimited users, flat price — DOT-conscious documentation that stays audit-ready all year.

Questions, answered

Do we keep our phone numbers?

Yes. Your numbers stay; calls route AI-first, staff-first, or any mix — configured per line and per hour, dispatch separate from the service desk.

What about after-hours breakdown calls?

Routed by YOUR rules: breakdown language triggers immediate transfer to your on-call contact — the AI takes the details, logs the ticket and never improvises roadside advice.

What languages?

Up to 40 — drivers, shippers and service customers are each answered in their own language, with your company’s approved information.

Every “where’s my truck?” call, answered.

What it does

From inquiry to booked appointment, hands-free

The web side hauls too

Questions, answered

See it working on YOUR fleet — the demo IS the product.