ZANUS AI FOR HOSPITALITY — GUEST OUTREACH

The guests you already won, invited back.

Past-guest winbacks, seasonal packages, the wine-dinner invitation, the anniversary note — drafted by the AI from your own guest records, in the guest’s language, queued for your approval. A marketing department’s output, without exporting a single guest list.

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Private tenant or your own server · unlimited staff users · every property in one system

AI marketing module drafting guest outreach campaigns

Campaigns and sequences drafted from the guest records — winbacks, packages, invitations — awaiting approval.

What it does

Audiences from your own records

Summer-family guests, spa regulars, corporate bookers gone quiet for a year: audiences built from your own guest categories and stay history — no list ever exported to a third-party tool.

The guest’s language, 40 of them

The winter-package invitation reads naturally in German to the Munich family and in Portuguese to the São Paulo couple — your property’s voice, their language.

Consent, respected automatically

Opt-outs and communication preferences are enforced by the system, not by memory. Every send is on the record.

From the records to the campaign, without export

The audience, the content and the sending all live in the same system as the guest records — nothing leaves your tenant to reach a mailing platform. “Invite every past wedding-block guest to the new terrace restaurant” becomes a drafted, scheduled campaign in minutes.

Audiences from your own guest data — private by architecture
Campaigns and sequences drafted for review
Results tracked: bookings, replies, returning guests

AI marketing automation drafting guest outreach

Outreach drafts awaiting property approval

Approval first, always

Every outbound guest communication lands in the approval queue unless you designate the category as auto-send. The property stays in control of every word that reaches a guest.

Approval workflow per communication type
Full history of what was sent to whom
Sequences pause automatically when a guest replies

Hotel tech is sold per room, per module and per channel — and the front desk still juggles a ringing phone at check-in peak while the midnight caller books the competitor across the street. Zanus AI: the guest-facing front office AND the property back office, unlimited staff users, every answer from YOUR house knowledge — hosted in your private tenant or on your own hardware.

Questions, answered

Can it fill the shoulder season?

That is the point: audiences like “summer guests who have not booked winter” are drafted into targeted offers from your own records — reviewed by you, sent in the guest’s language.

Do guest lists ever leave our tenant?

No. Audiences, drafts and sends all happen inside your isolated tenant — your guest data is not shared with a mailing platform or anyone else.

The guests you already won, invited back.

What it does

From the records to the campaign, without export

Approval first, always

Questions, answered

See it working on YOUR property — the demo IS the product.