ZANUS AI FOR HOSPITALITY — GUEST PRIVACY

Guests trust you with more than their luggage.

Passport scans, payment details, stay histories, the notes in the profile: a property holds intimate data. Zanus keeps it held: isolated private tenants where nothing trains outside models, permissions to the field level, server-side redaction, and a searchable audit trail.

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Private tenant or your own server · unlimited staff users · every property in one system

One record per user: role, tags, and granular permissions over every domain of the system.

What it does

Minimum necessary, enforced

The server redacts what a role cannot see — housekeeping sees the room status and the checkout time, not the folio, the rate or the guest’s history.

Every access, on the record

A searchable log of every audited action: who opened which guest profile, who changed the rate, who exported the group list, and when.

Your properties, your walls

Five-level workgroups map properties, departments and outlets; the on-premises option puts the whole system — guests, rates, contracts — inside your own building.

The audit that takes minutes, not weeks

When the question comes — from a privacy request, a card processor or your own controller — the answer is a search away: access records, document trails, update history, all in one place.

Searchable audit trail
Automatic pre-update snapshots with rollback
SOC-2-aligned deployment path

Hotel tech is sold per room, per module and per channel — and the front desk still juggles a ringing phone at check-in peak while the midnight caller books the competitor across the street. Zanus AI: the guest-facing front office AND the property back office, unlimited staff users, every answer from YOUR house knowledge — hosted in your private tenant or on your own hardware.

Questions, answered

Where does guest data live?

In your isolated tenant — never training outside models — or fully on-premises on hardware you own. Either way, it is yours alone.

Can we handle guest privacy requests?

The data model, permissions and audit trail are built for accountable handling — bring your privacy requirements to the demo and we walk the exact workflow with your team.

Guests trust you with more than their luggage.

What it does

The audit that takes minutes, not weeks

Questions, answered

See it working on YOUR property — the demo IS the product.