ZANUS AI FOR HOSPITALITY — BACK OFFICE

The property runs on paper.
Now the paper works.

Banquet event orders, group contracts, the duty-manager log, maintenance requests, housekeeping standards: hospitality is documentation with a smile on top. The Zanus back office turns that archive into a working AI staff — drafting, cross-referencing and answering with sources, under your managers’ sign-off.

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Private tenant or your own server · unlimited staff users · every property in one system

AI work session drafting property documents

A real session: the group-arrivals brief drafted — sources cited, gaps flagged, manager decides.

What it does

The BEO that checks itself

The AI reads the banquet event order against the group contract and the function-space calendar: headcount mismatches, missing AV lines and double-booked rooms flagged before the client walks in.

The 6 AM arrivals brief

Today’s VIPs, group blocks, special requests and room-move risks — compiled from your records into one brief the morning shift actually reads.

Sign-off stays human

Every AI-drafted document — the group proposal, the incident summary, the response to the review — lands in Output awaiting a manager’s decision. Nothing guest-facing leaves without one.

Group business, drafted while you sleep

The RFP arrives at 9 PM; by morning the AI has drafted the proposal from your rate structure, the matching function space held on the calendar, and the site-visit invitation ready to send — your sales manager reviews over coffee instead of typing until noon.

Proposals drafted from your own rates and space calendar
Contracts cross-referenced against BEOs
Everything filed to Output for review

Group proposals drafted in the property templates

Property calendar shared by staff and AI

One calendar the whole house reads

Functions, group blocks, maintenance windows and staff schedules — shared between humans and AI. The AI drafting Friday’s arrivals brief reads the same calendar your banquet captain does, by construction.

Calendar, tasks and projects shared human + AI
Maintenance requests tracked to completion
Duty-manager log searchable back years

Hotel tech is sold per room, per module and per channel — and the front desk still juggles a ringing phone at check-in peak while the midnight caller books the competitor across the street. Zanus AI: the guest-facing front office AND the property back office, unlimited staff users, every answer from YOUR house knowledge — hosted in your private tenant or on your own hardware.

Questions, answered

Does this replace our PMS?

No — the PMS stays the system of record for rooms and folios. Zanus is the system of work on top: it reads, drafts, cross-checks and answers. Bring your PMS to the demo and we map it.

Who reviews what the AI drafts?

Whoever you assign: GM, rooms division, sales, F&B. Drafts land in Output with sources attached; approval rules are yours per document type.

The Back Office executes. Who answers the phone?

Front Office AI picks up every call and chat — books, quotes, follows up, 24/7 in 40 languages. Watch it run a business like yours, live.

Front Office live demos →Front Office for Hospitality