ZANUS AI FOR HOSPITALITY — AUTOMATIONS

The property’s repetitive work, set once.

Describe the job in plain words — “when a reservation is confirmed, send the pre-arrival message with directions and upgrade options in the guest’s language” — and it becomes connected blocks on a canvas, running on its own, with every run visible.

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Private tenant or your own server · unlimited staff users · every property in one system

Visual automation flow with trigger, sources and actions

A real flow: reservation trigger, house-guide sources, AI compile, outputs queued — drawn from a description.

What it does

Pre-arrival, in the guest’s language

Reservation confirmed → the AI drafts the pre-arrival message — directions, check-in time, spa booking link — in the guest’s language, queued or sent by your rules.

Reviews answered, reputation kept

New review lands → the AI drafts a response in your property’s voice — warm for the five stars, concrete and accountable for the two — filed for the GM’s approval before anything posts.

Post-stay that brings them back

Checkout → thank-you note and review invitation drafted in the guest’s language; the anniversary couple gets flagged for next year’s outreach list.

When something fails, you SEE it

Run states live on the flow: green success, red failure on the exact block. A silently broken confirmation flow means a guest standing at the desk with no booking — here, nothing fails silently.

Run log per automation
One-click retry on failures
Finished documents in Output, statused

Failure state visible on the automation canvas

Hotel tech is sold per room, per module and per channel — and the front desk still juggles a ringing phone at check-in peak while the midnight caller books the competitor across the street. Zanus AI: the guest-facing front office AND the property back office, unlimited staff users, every answer from YOUR house knowledge — hosted in your private tenant or on your own hardware.

Questions, answered

Who approves guest-facing messages?

Your rules: queue everything for human approval, or auto-send only the categories you designate as safe — confirmations yes, complaint responses never.

The property’s repetitive work, set once.

What it does

When something fails, you SEE it

Questions, answered

See it working on YOUR property — the demo IS the product.