ZANUS AI FOR HOSPITALITY — HOUSE KNOWLEDGE

Ask the house. It answers.

The house guide, the room directory, spa and restaurant menus, group contracts, supplier agreements — loaded into curated libraries the AI reads from. Ask in plain language; get the answer with the source cited, whether the asker is the night auditor or the website chat.

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Private tenant or your own server · unlimited staff users · every property in one system

Property document libraries with priority order

Libraries: this season’s menus outrank last season’s, the signed group contract outranks the draft.

What it does

Any format the property receives

Scanned contracts, PDF menus, photos of the function-space setups, the emailed rooming list — the ingestion pipeline turns what lands at the desk into queryable knowledge.

One truth for chat and staff

The same house guide that answers the website chat answers the new front-desk agent: change the breakfast hours once and every answer everywhere updates with it.

Permission-shaped answers

Housekeeping asks about turnover standards; sales asks about group rates: each gets answers scoped to their role, enforced server-side.

Ten years of group files, one question away

“What did we charge the pharma conference in 2023?” “Which suites have the accessible shower?” “What does the wedding package include?” The archive answers in seconds with documents attached — instead of a hunt through binders in the sales office.

Plain-language questions across the archive
Sources attached to every answer
Priority order: current season rules

Precision vector store answering from property documents

Hotel tech is sold per room, per module and per channel — and the front desk still juggles a ringing phone at check-in peak while the midnight caller books the competitor across the street. Zanus AI: the guest-facing front office AND the property back office, unlimited staff users, every answer from YOUR house knowledge — hosted in your private tenant or on your own hardware.

Questions, answered

Does the guest-facing chat read the same documents?

It reads only the libraries you approve for guests — the house guide and menus, yes; group contracts and rate strategies, never. Enforced by permissions, not by hope.

Do our contracts train outside models?

Never. Your tenant is isolated; your rates, contracts and guest records are yours alone — and the on-premises option keeps them physically inside your property.

Ask the house. It answers.

What it does

Ten years of group files, one question away

Questions, answered

See it working on YOUR property — the demo IS the product.