ZANUS AI FOR HOA & PROPERTY MANAGEMENT — FRONT OFFICE

The gate-code call, answered for the thirtieth time.

A community manager’s phone is the same twenty questions on a loop, punctuated by real emergencies. The Zanus front office answers on your menu, in your voices — verified residents get answers, emergencies get routed — 24/7, in up to 40 languages.

Get started

Private tenant or your own server · unlimited users · resident-privacy-conscious architecture

Front office dashboard with resident conversations

Calls, chats, work orders and amenity bookings — one dashboard the portfolio manager can read.

What it does

The midnight-pipe test

A pipe bursts at 12:40 AM. The AI answers, recognizes the emergency by your rules, dispatches the on-call plumber, notifies the manager and logs everything — no answering-service relay, no soaked ceiling at 8 AM surprise.

Work orders, complete at intake

Location, description, photos, access instructions and urgency captured on the first call — the vendor gets a workable ticket, not a callback chain.

The repeated twenty questions

Pool hours, gate codes for verified residents, assessment due dates, architectural application status, trash day: answered instantly from YOUR community documents, identically every time.

From resident call to closed loop, hands-free

A resident reports a broken irrigation head; the AI opens the work order, checks the landscaping contract for coverage, queues the vendor dispatch for approval and tells the resident what happens next — then follows up when the work closes. The manager touched it once, to approve.

Work orders intaken with photos and access notes
Vendor coverage checked against the contract
Resident notified at every status change
Emergencies routed by YOUR escalation rules

Work orders and amenity bookings handled end to end

Website chat answering resident questions

The portal that residents actually use

Website chat answers CC&R and amenity questions from the community’s own documents, web forms take architectural applications and clubhouse requests — and every submission is filed, acknowledged and tracked in minutes.

Chat grounded in each community’s own documents
ARC applications and reservations intaken by form
Every conversation logged with full transcript
See the full Front Office tour →

Property-management software bills per door and per community — a portal here, an accounting module there, a violation app on top — while community managers still answer the same gate-code call thirty times a week and board packets still get assembled the night before the meeting. Zanus AI: the resident-facing front office AND the board-and-vendor back office, unlimited users, one flat price across every community you manage.

Questions, answered

How does it verify a resident before giving a gate code?

By your rules — the verification questions you set, checked against the resident record. Unverified callers get the public answer and a path to a human.

Do we keep our phone numbers?

Yes. Your numbers stay; calls route AI-first, staff-first, or any mix per line and per hour — office hours one way, the emergency line another.

Can each community sound different?

Yes — menus, voices, greetings and approved answers are configured per community, while your staff manages everything from one system.

The gate-code call, answered for the thirtieth time.

What it does

From resident call to closed loop, hands-free

The portal that residents actually use

Questions, answered

See it working on YOUR portfolio — the demo IS the product.