ZANUS AI FOR E-COMMERCE & RETAIL — CUSTOMER CAMPAIGNS

Campaigns from your own customer records.

Winbacks for lapsed buyers, new-arrival announcements, VIP early access, the holiday gift guide — drafted by the AI from your own records, in your brand voice, queued for your approval. A marketing department’s output, without exporting a single list.

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Private tenant or your own server · unlimited staff users · the chat never invents a product or price

AI marketing module drafting retail campaigns

Campaigns and sequences drafted from the customer records — winbacks, launches, VIP lists — awaiting approval.

What it does

Audiences by criteria

Bought-twice-lapsed-six-months, VIP-spend-tier, size-medium-boot-buyers: audiences built from your own customer categories and purchase history — no exporting lists to a third-party tool.

Your brand voice, 40 languages

Announcements and offers written the way your customers actually read them — in your voice, in their language, grounded in the products you actually stock.

Consent, respected automatically

Opt-outs and communication preferences are enforced by the system, not by memory. Every send is on the record.

From the records to the campaign, without export

The audience, the content and the sending all live in the same system as the customer records — nothing leaves your tenant to reach a mailing platform. “Invite everyone who bought the fall boot to the winter launch” becomes a drafted, scheduled campaign in minutes.

Audiences from your own customer data — private by architecture
Campaigns and sequences drafted for review
Results tracked: opens, replies, repeat orders

AI marketing automation drafting customer campaigns

Approval first, always

Every outbound customer communication lands in the approval queue unless you designate the category as auto-send. The store stays in control of every word that reaches a customer.

Approval workflow per campaign type
Full history of what was sent to whom
Sequences pause automatically when a customer replies

Retail software stacks bill per channel, per order volume and per seat — and the chat widget still guesses at products while the 11 PM shopper abandons the cart and buys elsewhere. Zanus AI: the shopper-facing front office AND the retail back office, unlimited staff users, every answer from YOUR catalog and YOUR policies — in your private tenant or on your own server.

Questions, answered

Can it write the product copy too?

Yes — grounded in your actual catalog and spec sheets, in your brand voice, drafted for your review. It describes the product you sell, not one it imagined.

Do customer lists ever leave our tenant?

No. Audiences, drafts and sends all happen inside your isolated tenant — your customer data is not shared with a mailing platform or anyone else.

Campaigns from your own customer records.

What it does

From the records to the campaign, without export

Approval first, always

Questions, answered

See it working on YOUR store — the demo IS the product.