ZANUS AI FOR E-COMMERCE & RETAIL — STOREFRONT & INTEGRATIONS

Keep your storefront. Add the intelligence.

Your storefront platform stays the system of record. Zanus becomes the system of work: API connectors sync orders, customers and products both ways, the intake pipeline files what arrives, and AI-drafted documents flow back where they belong. No rip and replace.

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Private tenant or your own server · unlimited staff users · the chat never invents a product or price

Integration with the existing storefront, OMS and fulfillment stack

No rip and replace: the storefront, order management and fulfillment stay — the AI layer connects to all of them.

What it does

Storefront connectors

Orders, customers and products mapped field by field, with a dry-run preview before anything writes — push, pull or two-way, your choice per object.

CRM both ways

Salesforce and HubSpot connectors sync contacts and deals push, pull or two-way — the wholesale side and the DTC side finally read from one brain.

REST API + webhooks

A full API for whatever else the store runs: the 3PL portal, the marketplace feed, the POS export — data in, results out, under scoped keys.

One question across all your systems

The order lives in the storefront, the shipment in the 3PL, the complaint in the inbox, the contract in the library — and the AI reads across all of it. “What is outstanding with this customer?” becomes one question with one grounded answer.

Field mapping with dry-run preview
Each system stays master of its own records
Every sync event on the audit record
External systems appear as blocks on the automation canvas

Storefront and fulfillment systems as blocks on the automation canvas

Documents routed through the intake pipeline

Documents flow back where they belong

The RMA the AI drafted, the supplier email, the reconciled price file: finished documents return to the systems that own them through the same connectors — reviewed and approved by your team first.

AI output filed back to the system of record
Approval workflow before anything writes back
Webhooks notify your systems in real time

Retail software stacks bill per channel, per order volume and per seat — and the chat widget still guesses at products while the 11 PM shopper abandons the cart and buys elsewhere. Zanus AI: the shopper-facing front office AND the retail back office, unlimited staff users, every answer from YOUR catalog and YOUR policies — in your private tenant or on your own server.

Questions, answered

Which storefront platforms do you support?

Connectors are mapped per deployment — bring your storefront, OMS and 3PL to the demo and we walk through the exact integration path for your stack.

Does customer data pass through third parties?

No. The connectors run inside your tenant — or inside your building on the on-premises option. Data moves directly between your systems.

Keep your storefront. Add the intelligence.

What it does

One question across all your systems

Documents flow back where they belong

Questions, answered

See it working on YOUR store — the demo IS the product.