ZANUS AI FOR E-COMMERCE & RETAIL — DATA & TRUST

Customer data treated like it is yours. Because it is.

A retailer’s customer file is the business. Zanus keeps it that way: isolated private tenants where nothing trains outside models, permissions to the field level, server-side redaction, a searchable audit trail — and a fully on-premises option for full custody.

Get started

Private tenant or your own server · unlimited staff users · the chat never invents a product or price

One record per user: role, tags, and granular permissions over every domain of the system.

What it does

Minimum necessary, enforced

The server redacts what a role cannot see — seasonal floor staff see the order status, not the customer’s purchase history or the supplier’s cost column.

Every access, on the record

A searchable log of every audited action: who exported which list, who changed the return policy, who viewed the wholesale price file, and when.

Your org, your walls

Five-level workgroups map stores, channels and departments; the on-premises option puts the whole system — catalog, customers, costs — inside your building.

The audit that takes minutes, not weeks

When the question comes — from a payment processor, a privacy request or your own accountant — the answer is a search away: access records, document trails, update history, all in one place.

Searchable audit trail
Automatic pre-update snapshots with rollback
SOC-2-aligned deployment path

Retail software stacks bill per channel, per order volume and per seat — and the chat widget still guesses at products while the 11 PM shopper abandons the cart and buys elsewhere. Zanus AI: the shopper-facing front office AND the retail back office, unlimited staff users, every answer from YOUR catalog and YOUR policies — in your private tenant or on your own server.

Questions, answered

Where does our customer data live?

In your isolated tenant — never training outside models — or fully on-premises on hardware you own. Either way, it is yours alone.

Can we handle privacy requests like deletion?

The data model, permissions and audit trail are built for accountable data handling — bring your privacy requirements to the demo and we walk the exact workflow with your team.

Customer data treated like it is yours. Because it is.

What it does

The audit that takes minutes, not weeks

Questions, answered

See it working on YOUR store — the demo IS the product.