ZANUS AI FOR E-COMMERCE & RETAIL — CATALOG & POLICIES

Ask the catalog. It answers.

The catalog, the spec sheets, the size charts, the return and shipping policies, the supplier contracts — loaded into curated libraries the AI reads from. Ask in plain language; get the answer with the source cited, whether the asker is your newest hire or your storefront chat.

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Private tenant or your own server · unlimited staff users · the chat never invents a product or price

Retail document libraries with priority order

Libraries: the current price file outranks last season’s, the signed supplier contract outranks the draft.

What it does

Any format the store receives

PDF catalogs, supplier spreadsheets, scanned contracts, product photos, packaging artwork — the ingestion pipeline turns what lands in your inbox into queryable knowledge.

One truth for chat and staff

The same library that answers your storefront chat answers your staff: when the return window changes, you update one document and every answer everywhere updates with it.

Permission-shaped answers

The warehouse asks about carton dimensions; the buyer asks about supplier terms: each gets answers scoped to their role, enforced server-side.

Five seasons of catalogs, one question away

“What did we pay for this SKU last spring?” “Which products contain latex?” “What is our marketplace return policy versus our own store’s?” The archive answers in seconds with documents attached — instead of an afternoon of folder spelunking.

Plain-language questions across the archive
Sources attached to every answer
Priority order: current season rules

Precision vector store answering from retail documents

Retail software stacks bill per channel, per order volume and per seat — and the chat widget still guesses at products while the 11 PM shopper abandons the cart and buys elsewhere. Zanus AI: the shopper-facing front office AND the retail back office, unlimited staff users, every answer from YOUR catalog and YOUR policies — in your private tenant or on your own server.

Questions, answered

Does the storefront chat read the same documents?

Yes — the customer-facing chat reads only the libraries you approve for it. Internal documents like supplier costs stay internal, enforced by permissions, not by hope.

Do our catalogs train outside models?

Never. Your tenant is isolated; your catalog, costs and contracts are yours alone — and the on-premises option keeps them physically in your building.

Ask the catalog. It answers.

What it does

Five seasons of catalogs, one question away

Questions, answered

See it working on YOUR store — the demo IS the product.