Carriers grade you on responsiveness. Answer in one ring, every time.

An adjuster emails a new suit at end of day — answer due in three weeks. The AI acknowledges within minutes, captures claim number, insured, court and answer date by your intake, and files it flagged for Monday’s conflicts check. The carrier sees responsiveness; your team sees a complete file.

Three adjusters call for status on different files before lunch. Each answered instantly with exactly what your firm authorized — posture, next event, report date — and anything beyond it routed to the handling attorney, transcribed.

The insured, anxious, calls the firm defending them. The AI explains the process in your approved plain language, in the insured’s own language, captures their questions for the attorney, and never touches the merits.

Claim number, insured, venue, answer date, adjuster contact: your intake fields captured on arrival — phone or email — and flagged for conflicts review.

Adjusters get instant authorized answers instead of voicemail tag; handling attorneys get the escalations and the transcripts — by your rules.

Answer dates and report dates captured at intake, reminders on your schedule — and every commitment traceable in the conversation log.

Captures the full assignment by your intake, flags it for conflicts review, and confirms receipt — the acceptance stays with the firm.

Answers with exactly the status your firm authorized — and routes anything past it to the handling attorney with the question logged.

Never answers the legal question. Reassures with your approved process wording, captures the concern, and routes it to the defense attorney.