For your catering or food service company

Turn Catering Leads Into Confirmed Orders AI catering answering service for catering services and food service companies

Catering leads go cold while we are busy serving the guests already in front of us.

Zanus AI is the catering answering service that picks up every call, website chat, e-mail and web form for catering services and food service companies, day and night. It asks for the date, headcount, menu, dietary needs, delivery and setup, drafts the quote from your own price list for the chef's or manager's yes, and follows up until the client replies. It takes no card payments and sets no price on its own.

Every catering inquiry and account call answered around the clock by phone, website chat, e-mail and web form, in the caller's language
Event and meal-program details taken in full: date, headcount, menu, dietary needs, venue, delivery window and setup
Quotes from your own price list that wait for your yes, tastings booked, and follow-ups until the client replies

TRY FREE 7 DAYS JUST A DEMO

Try free 7 days: A free 7-day trial, set up in about 2 minutes, no credit card required. Per company, never per seat; have your company's website and an e-mail on the same domain ready.Just a demo: Nothing to set up: tell us where to send it and the AI demo reaches your inbox in about 2 minutes.

Catering service chef presenting tasting plates to a couple at the kitchen counter while the AI answers new calls

Answered by AI · 24/7

Your complete next-gen AI solution for your catering or food service company

Each pill opens one module at work for a catering service or a food service company. Look around, then try every one free for 7 days or ask for the AI demo.

Winner CES 2026 · ISE 2026 · TMCnet Enterprise AI Product of the Year 202624/7 on your own number40 languagesSet up in 2 minutes

Every module, shown at work in catering and food service

A catering answering service that also books, quotes and follows up

A catering order or a change to a meal program passes through many hands: the first call, the menu questions, the tasting, the quote, the deposit your team collects, the new headcount and the delivery window. One AI keeps each of those steps on the same client record. It is your answering service on the phone, your catering booking software for tastings and walk-throughs, and the desk that drafts quotes and chases the quiet ones. An office lunch, a wedding, a school's weekly order and a new cafeteria account all get the same quick, careful reply at every door, and nothing sits in a voicemail box until the kitchen is clean. Open any module below to watch it handle the job on its own screen, then start the 7-day trial with your own menus or ask for the AI demo.

Answers & books: catering booking software for every call and tasting

Phone, chat, e-mail and forms answered while the kitchen works, with tastings, walk-throughs and site visits on the right calendar.

AI Phone

Catering calls answered while the kitchen is mid-service

AI Phone is the catering answering service on the number your clients already dial, picking up from the first ring at six in the morning or past midnight, in the caller's own language. It answers from the menus and policies you approved, books a tasting during the call, and sends a corporate account to its manager with who is calling and why. When nobody can take that call, it keeps a message and reads the callback number back.

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All modules

Catering answering service call list: each client call answered by AI and written down, real Zanus AI screen — Real Zanus AI screen (demo data): AI Phone, get a number local, seen closer.

AI Booking

Tastings and venue walk-throughs booked into the chef's free slots

AI Booking puts tastings, menu consultations and venue walk-throughs into the free slots of the right chef, events lead or tasting room, at each of your kitchens. A couple can book on the phone, in the website chat, through a form or on your own booking page, and every client is verified before the appointment enters the book. When the date shifts, the tasting moves with one call, and a reminder reaches the couple before the day.

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All modules

Catering booking software settings: tastings offered on every channel, reminders and the waitlist, real Zanus AI screen — Real Zanus AI screen (demo data): AI Booking, Settings, the defaults of the book, seen closer.

AI Webchat

Party planners get menu answers in the website chat at night

AI Webchat carries your catering answering service onto the website, by text or by voice and in 40 languages, for the planners who browse your menus late in the evening. One asks whether the grazing table feeds sixty, a parent asks about nut-free boxes for a class party, and each answer comes only from your pages and approved documents. When the guest is ready, the chat books the tasting right there; when they ask for a person, or the AI is not sure, it offers your events team.

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All modules

Catering answering service website chat: a menu question answered as it is typed, real Zanus AI screen — Real Zanus AI screen (demo data): AI Webchat, website chat all sessions, seen closer.

AI E-mail

Catering inbox sorted by events, accounts and suppliers

AI E-mail is the part of your catering answering service that reads the inbox: every message, sorted by department, whether it is an event inquiry, a contract account, a supplier or a job applicant. Each reply is drafted from your approved menus and terms, in the language the client wrote in. The kinds you choose, like the delivery-area question, go out on their own; the rest, such as a planner swapping the entree two days before, waits for a person with the draft ready.

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All modules

Catering answering service e-mail settings: departments, automatic replies and drafts held for staff, real Zanus AI screen — Real Zanus AI screen (demo data): AI E-mail, Signatures, yours per account and the company footer, seen closer.

AI Web Forms

Wedding and office party forms answered the minute they arrive

AI Web Forms replies to a catering request the moment the visitor presses send, in their own language. You write up to five questions of your own (the date, the guest count, the venue, buffet or plated, the dietary needs), and the form can collect a file such as the venue's floor plan or book a tasting slot. Your screening rules are read on every request, so an event below your minimum or outside your delivery area is handled the way you wrote, and a contact record is created each time.

TRY FREE 7 DAYS JUST A DEMO See more details about AI Web Forms for catering and food service companies

All modules

Catering answering service web form inbox: event requests answered the moment they arrive, real Zanus AI screen — Real Zanus AI screen (demo data): AI Web Forms, web forms settings files, seen closer.

AI Avatar

A friendly face that greets catering clients on your website

AI Avatar gives your website chat a face whose lips move with her voice. She greets a visitor by voice or text in their language, walks a bride's mother through your wedding packages or a facilities manager through your corporate lunch service, using only your approved pages, and hands either one to the right person on your team. She never claims to be one of your staff: she is the AI host of your food service company's website.

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All modules

Real Zanus AI screen (demo data): AI Avatar, The voice, how she moves on the site and the pictures, seen closer.

Sells: quotes out the same day and follow-ups that win the order

Quotes from your own price list, proposals for new accounts, follow-ups, holiday campaigns to past clients and gift cards.

AI CRM

One record per catering client, from first call to the repeat order

AI CRM fills itself from every call, chat, e-mail and form, so a catering client's whole story sits on one record: where they came from, the language they speak and their time zone. The receptionist who orders Tuesday lunches, the assistant planning the holiday party and the director who approves the spend are grouped under their company. The first time someone asks for a price, a deal opens on its own, ready for your account manager.

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All modules

Catering CRM: contacts, leads and accounts filled in from every client conversation, real Zanus AI screen — Real Zanus AI screen (demo data): AI CRM, deals, seen closer.

AI Quoting

Per-guest catering quotes priced from your own menu list

AI Quoting turns a catering inquiry into a quote from your own price list: the per-guest menu, the dessert station, the extra server hours, the rental linens. It works the same from a phone call, a chat, an e-mail or a purchase order sent by a school or hospital kitchen. Nothing reaches the client until you say yes; then they accept on their own quote page and pay the way you already take payment, since the AI handles no card.

TRY FREE 7 DAYS JUST A DEMO See more details about AI Quoting for catering and food service companies

All modules

Catering quote software settings: delivery charges and how quotes are built from your price list, real Zanus AI screen — Real Zanus AI screen (demo data): AI Quoting, settings shipping, seen closer.

AI Proposal Studio

Contract food service bids written from your own rate card

AI Proposal Studio answers the long requests a food service company receives, like a campus looking for a cafeteria operator or a hospital seeking a partner for its staff dining. It reads the request and every attachment page by page, asks you three questions at most, writes from your own knowledge and prices each line from your rate card, on your letterhead. A manager approves it, a person sends it, and the proposal is tracked once it is out.

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All modules

Food service company proposal builder: content blocks, templates and pictures for contract bids, real Zanus AI screen — Real Zanus AI screen (demo data): AI Proposal Studio, Settings, the presets: the four house presets and the company's own as cards, the editor and the house, seen closer.

AI Inventory

Chafing dishes, platters and rental items checked during the call

AI Inventory keeps the list of what your catering service sells, rents or services, with a picture, a price and a quantity for each: party platters, boxed lunch trays, chafing dishes, linens and folding tables. When a caller or a chat visitor asks about warmers for a Saturday buffet, the AI says whether they are in stock, gives the price as written on the item's card, e-mails its page, holds it for the hours you set, or books the rental.

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All modules

Catering service item list: stock, prices, holds and rentals the AI answers callers from, real Zanus AI screen — Real Zanus AI screen (demo data): AI Inventory, internal settings your business and departments, seen closer.

AI Gift Cards

Gift cards for a dinner party or a catered brunch, sold every way

AI Gift Cards sells your catering gift cards on your own gift page, over the phone, in the chat and at the counter, for an amount or for a named service such as a private chef dinner for six. A card that is bought never expires and carries no fee, and you can print QR cards for a holiday market table. Your staff redeem one on a call or at the desk from any phone, and a company buying ten or more for its team gets one quote.

TRY FREE 7 DAYS JUST A DEMO See more details about AI Gift Cards for catering and food service companies

All modules

Catering gift cards redeemed on any phone: scan the QR code, pick the amount, confirm, real Zanus AI screen — Real Zanus AI screen (demo data): AI Gift Cards, the settings, seen closer.

AI Follow-up

Open catering quotes followed up in the words the client used

AI Follow-up writes to the catering inquiries and quotes that went quiet. Each e-mail is written fresh from what that client told you: the rehearsal dinner by the lake, the vegan guests at table four, the question about a late-night snack. Nothing is a copy of the last one. The moment the client answers, the sequence stops and the reply goes to the staff member who owns the event, whether it says book us, change the menu or not this year.

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All modules

Catering lead follow-up presets: the direction the AI writes each follow-up e-mail in, real Zanus AI screen — Real Zanus AI screen (demo data): AI Follow-up, Running, every funnel in flight with its next step, seen closer.

AI Marketing

Holiday party menus mailed to last year's catering clients

AI Marketing writes your catering e-mail campaigns from your approved menus and sends them to the contacts you filter: last December's office party clients, the schools you fed in the spring, the families who booked a graduation buffet. Each customer reads it in their own language, and only contacts whose consent allows it receive it. When someone replies with a question about dates or a menu, the AI answers it or passes it to your events team.

TRY FREE 7 DAYS JUST A DEMO See more details about AI Marketing for catering and food service companies

All modules

Catering e-mail campaigns: past clients filtered by consent and written to in their language, real Zanus AI screen — Real Zanus AI screen (demo data): AI Marketing, marketing automated events, seen closer.

AI Auto-Call

Tasting and consultation reminder calls placed from your number

AI Auto-Call rings the clients booked for a tasting or a menu consultation this week, from your catering number and in each client's own language, many calls at the same time. It listens for the answer: a yes confirms the slot, a no frees it for another couple, and a request for another day goes to your staff to rebook. Every answer is logged, so the chef knows who is coming before the tasting plates go out.

TRY FREE 7 DAYS JUST A DEMO See more details about AI Auto-Call for catering and food service companies

All modules

Catering appointment reminder calls: who confirmed, who declined and who asked for another day, real Zanus AI screen — Real Zanus AI screen (demo data): AI Auto-Call, auto call open, seen closer.

AI Demo

A personal tour of your wedding menus that Lisa presents live

AI Demo builds a personal presentation for one prospect from your own pages, food photos and kitchen videos: the plated wedding dinners for a couple, the weekly meal program for a school district. Lisa presents it live on a personal link in the client's language, and you release each one before it goes out. The prospect can stop her with a question at any point; whatever she cannot answer lands in your gap log for the team.

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All modules

Catering AI demo settings: auto-approval, link validity and the presenter of each prospect's tour, real Zanus AI screen — Real Zanus AI screen (demo data): AI Demo, new ai demo for whom, seen closer.

AI Live Meetings

Menu walkthroughs with planners in a room named for your kitchen

AI Live Meetings opens a room that carries your catering company's name. The planner joins from a link in the browser with nothing to install, and your menus, setup photos and venue videos are one click away. Press STAND BY to hide your screen while you open the cost sheet, and Lisa's notes wait for your confirmation. On a support call, screen sharing lets you guide an account's office manager through a step they are stuck on.

TRY FREE 7 DAYS JUST A DEMO See more details about AI Live Meetings for catering and food service companies

All modules

Catering live meeting room: planners join from a link, menus one click away, notes by AI, real Zanus AI screen — Real Zanus AI screen (demo data): AI Live Meetings, live demos completed, seen closer.

AI Online Meetings

Final-details calls with couples and venue coordinators online

AI Online Meetings runs the planning calls of a catering service in the guest's browser, with no install and no account to create. The couple waits in a room with your brand on it until you let them in. Keep a template for each kind of call, such as the post-tasting review or the final-details call with the venue coordinator. Afterwards Lisa writes the summary, the decisions and the next steps, and holds them for you to approve.

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All modules

Catering service online meetings settings: branded room, team permissions and recent usage, real Zanus AI screen — Real Zanus AI screen (demo data): AI Online Meetings, Online meetings settings, the room, who may do what and the usage, seen closer.

AI Partner Portal

Wedding planners and venues that refer your catering, approved

AI Partner Portal gives the wedding planners and event venues that refer or resell your catering one link to apply, or an invitation from you. The AI researches each one on the web so you can review it, and you approve with the scopes you pick and a status that ends on the date you set. Cafes that resell your pastries can sit on a wholesale tier, and the Approved tab counts each partner's demos and sales.

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All modules

Approved catering partners: venues and planners with their scopes, demos and sales counted, real Zanus AI screen — Real Zanus AI screen (demo data): AI Partner Portal, Settings, the approval address, the invitation, the reminder and the tiers, seen closer.

Supports: changed counts, complaints and late vans on the record

A smaller meal count, a missing tray, a late van and the calls your team takes, each tracked to the person who owns it.

AI Tickets

Short counts and cold-dish complaints tracked to the right manager

AI Tickets turns every catering complaint and request from a call, a chat, an e-mail or a form into a tracked request, with the whole conversation attached and the client identified. When an office reports the dessert count came up short, or a cafeteria guest asks how to read the allergen labels, the AI answers what your knowledge covers. Anything else waits, with the full history, for the person you named, such as the account manager or the chef.

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All modules

Food service company complaints: each request from every channel tracked with its conversation, real Zanus AI screen — Real Zanus AI screen (demo data): AI Tickets, Tickets · the Tickets settings, seen closer.

AI Returns & Warranty

Returns of the goods your catering service sells, checked by rule

AI Returns & Warranty handles the goods your food service company sells and stands behind: insulated carriers sold to an account, jarred sauces by the case, branded serving kits. Troubleshooting comes first; then the AI finds the purchase in your records, works out whether it is still under warranty, checks the request against the rules you wrote in plain words and asks for what is missing, like a photo. Every return waits for your yes, and every e-mail is written for you.

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All modules

Catering service returns rules: return window, warranty and proof of purchase per item type, real Zanus AI screen — Real Zanus AI screen (demo data): AI Returns & Warranty, RMAs · the RMA settings on What we accept, per product type, seen closer.

AI Calls Transcripts

Calls your events team takes, written on the catering client's record

AI Calls Transcripts writes down the calls your catering events lead and account managers take on the computer, in the phone app and on every leg transferred from the AI. Each call gets a summary on the client's record, right beside what the AI said earlier, so whoever picks up the wedding next knows the menu was changed and why. Recording stays off until you decide to switch it on.

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All modules

Catering call transcripts: the week's conversations, corrections and items waiting for your decision, real Zanus AI screen — Real Zanus AI screen (demo data): AI Calls Transcripts, Auto-retrained, what she now says differently, seen closer.

AI Calls Teleprompter

The right menu answer on screen while a planner talks to your team

AI Calls Teleprompter listens while a planner is on the phone with your catering sales manager and puts the answer from your own knowledge on the screen, with its source: the minimum for a plated dinner, the cut-off for the final count, how the bar service works. It never speaks on the call. Your manager stays the voice the client hears, with the right detail in front of them instead of a binder.

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All modules

Catering sales call prompts: written answers and battle cards shown to staff during a call, real Zanus AI screen — Real Zanus AI screen (demo data): AI Calls Teleprompter, Answers & battle cards, the written answers that outrank the pages, seen closer.

Helps your team: recipes, allergen sheets and site checklists on call

An assistant that answers from your own documents, training written by voice, and every signed order and contract filed.

AI Team Assistant

Banquet captains ask the setup sheet and get the page it is on

AI Team Assistant answers your catering staff from your own documents and the records each person is allowed to open, never from the internet. A banquet captain asks how the dessert station is laid out for Saturday's wedding, and the answer comes back citing the setup sheet and its page. When nothing is written about it, the assistant says so and logs the gap, so the chef can write it down once for everyone.

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All modules

Food service team assistant settings: who gets the daily briefing drawn from your own documents, real Zanus AI screen — Real Zanus AI screen (demo data): AI Team Assistant, recipients, seen closer.

AI Chat for your team

Venue rules and road closures looked up for the catering crew

AI Chat for your team searches the web the way your catering staff would ask: the loading-dock rules of a hotel you have never served, a road closure on the route to Saturday's venue, which rental houses nearby still have tents. It reads the pages, shows where every fact came from and checks it before you act. It never opens your own records, so client details stay out of the search.

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All modules

Food service team chat settings: quick links and widgets beside web answers with their sources, real Zanus AI screen — Real Zanus AI screen (demo data): AI Chat for your team, settings widgets and links legal card, seen closer.

AI Knowledge

Menus, allergen notes and service area in one approved catering file

AI Knowledge holds your website, menus, allergen sheets, lead times, delivery area and house rules in one tree, and the phone, the chat and the e-mail all answer from it. When a question falls outside it, like whether you can cook on a beach with no power, it is left for your staff instead of guessed. Your rules are tested every night, and nothing new reaches a catering client until a person on your team approves it.

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All modules

Catering knowledge base: the company file every phone, chat and e-mail answer is drawn from, real Zanus AI screen — Real Zanus AI screen (demo data): AI Knowledge, Identity & facts, the first screen of the knowledge tree, seen closer.

AI Team Training

Seasonal servers trained by voice before the wedding rush

AI Team Training lets your banquet captain explain a job once, by talking or typing: how a buffet line is set, how to clear plated courses, how to read the allergen labels on each tray. Lisa then teaches it to every new server and driver of your catering service by voice and on screen, on a personal link. The new hire can ask her anything along the way, answers a spoken test at the end, and you see who finished.

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All modules

Catering staff training results: who opened, finished and passed each course, real Zanus AI screen — Real Zanus AI screen (demo data): AI Team Training, Results, the register and the figures of the period, seen closer.

AI File Cabinet

Signed event contracts and supplier spec sheets in one cabinet

AI File Cabinet files your catering paperwork the way a real cabinet does: drawers, one file per client, supplier or contract, and folders inside. Each signed event agreement, venue rule sheet, supplier spec and health inspection report is read as it arrives, so a search finds it again at the right page. Every drawer has its own access rights and retention period, and each time a file is opened, the opening is audited.

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All modules

Catering document storage: a client file's contracts and letters laid out on one timeline, real Zanus AI screen — Real Zanus AI screen (demo data): AI File Cabinet, The story of a file: every document as a moment on one timeline, by channel, seen closer.

AI Time Machine

A corporate catering account's whole story before the renewal

AI Time Machine lays out the history of a food service account from your own records: every order, tasting, menu letter, complaint note and signed document, each at its date on one timeline. Before you meet the school district about next year's contract, you see the year as it happened, from the first call to the last count change. It informs the meeting; the decision on terms stays with a person on your team.

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All modules

Food service account history: orders, letters and documents of one client on a single timeline, real Zanus AI screen — Real Zanus AI screen (demo data): AI Time Machine, A contact open, his journey and his timeline, seen closer.

A day at the front desk

Catering scheduling software at work: one day, from first call to last van

Work reaches a catering service or a food service company at every hour and by every road. The same AI answers each one, and the chef, the account manager and the events lead see only what needs a person.