LIVE DEMO — RETAIL ENERGY PROVIDERS

The shopper comparing plans at 8 PM enrolls with whoever answers.

Energy shoppers compare three suppliers in one evening and enroll with the one that explains its plans clearly — right then. The AI answers every call and chat, 24/7: quotes plans and terms from your published rate sheets only, captures the enrollment details, and handles the renewal call your team never gets to — in the customer’s language.

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Free personal demo in your inbox in ~2 minutes · no sales call · built for YOUR operation

Plan questions answered from your published sheets — the comparison shopper converted, on the record.

One day with the AI

Three moments from a typical energy retailers front office — handled while your team does the human part.

8:10 PM · The comparison shopper

A homeowner with a renewal notice from a competitor asks the chat about your fixed-rate plans. The AI quotes your published rates and terms exactly, answers the contract-length question, and captures the enrollment.

10:05 AM · The renewal that would have lapsed

A customer calls about a contract ending next month. The AI explains the renewal options you published, answers the early-termination question from your terms, and files the choice for your team to confirm.

12:30 PM · The bill question in Spanish

A customer asks about a charge on the bill — in Spanish. The same conversation continues in Spanish: your published billing explanations, the caller’s account details captured, the case routed to your billing queue.

What it does for you

Plans quoted, never improvised

Rates, terms and fees from your published sheets only — the claim guard blocks any number or promise you did not approve.

Enrollments captured end to end

Service address, plan choice, start date — collected in one conversation, confirmed back, filed with a transcript.

Retention worked around the clock

Renewal questions answered instantly, cancellation calls handled by your rules and routed to your retention queue with context.

Watch it win the comparison shopper

The demo answers a plan-comparison chat from published rate sheets and captures the enrollment — configured for a retail energy provider. Your personal version, built from your website, arrives in about two minutes.

Ask it your own rate questions mid-demo
Published rates and terms only — on the record
Flat price — unlimited agents and lines

Asked in your callers’ own words

Real question types from this business — and what the AI does with each. Grounded in YOUR approved knowledge: no source, no claim.

“What’s your 12-month fixed rate?”

Quotes the exact published rate and terms — update the sheet once and every answer updates with it.

“Are there cancellation fees if I move?”

Answers from your published terms verbatim — the question that decides enrollments deserves a precise answer.

“I want to switch from my current provider.”

Explains your published switching process, captures the enrollment details, and confirms what happens next — in the customer’s language.

IVR trees make customers mash zero. Answering services read from a card and take a message. The Zanus AI front office ANSWERS — phone and chat, in the caller’s language, books real crew calendars, and on safety-critical words says YOUR escalation wording verbatim or routes straight to your on-call human.

Questions, answered

Energy marketing is heavily scrutinized. Can we control what it says?

Completely — that is the architecture. The AI answers only from your approved rate sheets and terms, every conversation is transcribed, and anything outside the rules routes to your people.

Our rates change constantly.

The AI reads the published sheet you maintain — one update, every channel current. No agent quoting last month’s rate from memory.

YOU MIGHT ALSO NEED

The Front Office answers. The Back Office executes.

This demo is the AI that answers — phone, chat, quotes, bookings. The work INSIDE your retail energy provider — documents, tasks, procedures, automations — is Back Office AI, specialized for Energy & Utilities. Most companies run both: one AI answering, one AI executing.

Back Office for Energy & Utilities →Explore Back Office AI