LIVE DEMO — TRAVEL & HOSPITALITY SUPPORT

The storm cancels flights. Nobody waits on hold at the gate.

Travel support lives on disruption days — when everyone calls at once, in every language, already stressed. The AI answers every call and chat simultaneously, 24/7: change and cancellation policies read verbatim, rebooking requests captured completely, and the traveler standing at a closed gate never hears hold music.

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Free personal demo in your inbox in ~2 minutes · no sales call · built for YOUR queue

Disruption day: every call answered at once, policies verbatim, no queue at the worst hour.

One day with the AI

Three moments from a typical travel support front office — handled while your team does the human part.

5:30 AM · The disruption wave

Weather cancels a morning of departures and the lines flood. Every traveler is answered instantly — your rebooking policy verbatim, options captured, cases routed — while your team works the complex itineraries the rules send them.

2:45 PM · The pre-trip question hour

“What’s the baggage allowance? Do I need a visa transit?” The AI answers from your published policies and pages — never improvised travel advice — in the traveler’s language, with the source attached.

11:10 PM · The midnight arrival problem

A guest lands to find a booking issue. The AI reads your night-arrival procedure verbatim, captures the reservation details, and escalates to the on-duty desk exactly as your rules say — transcript attached, stress halved.

What it does for you

Disruption-proof lines

Unlimited simultaneous calls in up to 40 languages — the cancellation wave answered like a slow afternoon.

Policies, word-for-word

Change fees, refund rules and allowances read verbatim from what you published — no agent-by-agent variation.

Cases arrive complete

Reservation references, itineraries and requests captured field by field — your team starts at the solution.

Watch a disruption day, answered

The demo absorbs the cancellation wave, answers pre-trip questions from your pages, and works a midnight arrival by your book — configured for a travel brand. Your personal version, with your policies, arrives in about two minutes.

Unlimited simultaneous calls on the worst day
Your policies verbatim in 40 languages
Every conversation transcribed to the booking

Asked in your callers’ own words

Real question types from this business — and what the AI does with each. Grounded in YOUR approved knowledge: no source, no claim.

“My flight was cancelled — what are my options?”

Reads your disruption policy verbatim, captures the booking reference and preference, and routes the rebooking by your rules.

“Can I change my dates without a fee?”

Answers exactly what your published fare or booking rules say — and routes the exception request to your team, never inventing a waiver.

“We land at midnight — is check-in still possible?”

Answers from your published procedures, confirms the details on the record, and alerts the on-duty desk by your rules.

IVR trees make customers press 4 and pray. Chatbots deflect until people scream “agent.” The Zanus AI front office ANSWERS — phone and chat, in the customer’s language, from your approved knowledge only, and escalates to humans by rules you write.

Questions, answered

Travelers need empathy, not a robot.

You write the scripts and the tone; the AI never deviates into coldness or false cheer — and one tap reaches a human whenever the traveler asks or your rules trigger.

Can it rebook a specific reservation?

It captures the request completely and executes what your connected calendars and rules allow — everything else routes to your team with the transcript attached.

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The Front Office answers. The Back Office executes.

This demo is the AI that answers — phone, chat, quotes, bookings. The work INSIDE your travel company — documents, tasks, procedures, automations — is Back Office AI, specialized for Customer Service. Most companies run both: one AI answering, one AI executing.

Back Office for Customer Service →Explore Back Office AI