LIVE DEMO — CONSUMER ELECTRONICS SUPPORT

The manual nobody reads finally answers the phone.

Electronics support is the same ten setup problems, asked by ten thousand customers who never opened the manual. The AI answers every call and chat, 24/7: troubleshooting steps from your official documentation with sources cited, warranty claims captured by your published policy, and launch-week waves absorbed without a hiring spike.

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Free personal demo in your inbox in ~2 minutes · no sales call · built for YOUR queue

The setup call: steps from your manual, cited, in the customer’s language, transcribed.

One day with the AI

Three moments from a typical electronics front office — handled while your team does the human part.

7:50 PM · The out-of-the-box problem

A customer’s new device won’t pair. The AI walks your official troubleshooting steps one at a time — cited to the manual, in the customer’s language — and captures the results if the case needs a human. The return that almost happened, prevented.

10:20 AM · The warranty claim, by the book

“It stopped working after four months.” The AI reads your warranty terms verbatim, captures model, serial, purchase details and symptoms, and files the structured claim — no promised replacements the policy doesn’t cover.

9:00 AM · Launch-week Monday

A new product ships and the lines light up. Every setup question is answered from the official docs at once — identically, endlessly patient — while your engineers see a structured digest of what customers actually struggle with.

What it does for you

Troubleshooting from the source

Your manuals and support docs answered step by step with citations — never a forum guess, never an invented fix.

Warranty by the published word

Terms read verbatim, claims captured complete — model, serial, proof, symptom — and routed by your rules.

Launch weeks, absorbed

Unlimited simultaneous conversations in up to 40 languages — the support spike stops dictating the launch calendar.

Watch launch week answer itself

The demo walks a pairing problem from the manual, captures a warranty claim by your terms, and absorbs the Monday wave — configured for an electronics brand. Fill four fields and your version, built from your site and docs, arrives in about two minutes.

Answers cited to your official documentation
Warranty claims captured field by field
Flat price — launch spikes included

Asked in your callers’ own words

Real question types from this business — and what the AI does with each. Grounded in YOUR approved knowledge: no source, no claim.

“My device won’t connect to Wi-Fi.”

Walks your official troubleshooting sequence step by step, cited to the manual, and files a structured case if the steps run out.

“Is this covered under warranty?”

Reads your warranty terms word-for-word, captures the claim details completely, and routes it by your rules — never an invented promise.

“Which model should I buy for my setup?”

Answers from your published product pages and comparison charts — and only those — then hands the sale to your channel.

IVR trees make customers press 4 and pray. Chatbots deflect until people scream “agent.” The Zanus AI front office ANSWERS — phone and chat, in the customer’s language, from your approved knowledge only, and escalates to humans by rules you write.

Questions, answered

Our products are technical. Can it really troubleshoot?

It executes the troubleshooting your team wrote — step by step, cited — and captures results for the case. It never invents a fix; that is the claim guard.

What do we see about why customers call?

Every conversation is transcribed and searchable — the morning briefing shows what customers struggled with, in their own words, at volume.

YOU MIGHT ALSO NEED

The Front Office answers. The Back Office executes.

This demo is the AI that answers — phone, chat, quotes, bookings. The work INSIDE your electronics brand — documents, tasks, procedures, automations — is Back Office AI, specialized for Customer Service. Most companies run both: one AI answering, one AI executing.

Back Office for Customer Service →Explore Back Office AI