LIVE DEMO — SAAS SUPPORT

Your docs already answer it. Now they answer it at 2 AM.

Most SaaS tickets are questions your documentation already answers — asked by users who will not read it. The AI answers every chat and call, 24/7: how-to questions from your docs with sources cited, plan and billing questions from published terms, and bug reports captured with the details engineers actually need.

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Free personal demo in your inbox in ~2 minutes · no sales call · built for YOUR queue

Answers grounded in your documentation — cited, current, in the user’s language.

One day with the AI

Three moments from a typical saas support front office — handled while your team does the human part.

2:15 AM · The trial user in another time zone

A prospect exploring the trial hits a setup wall at their 10 AM. The AI walks the steps from your docs — cited, in their language — and the trial keeps moving instead of dying overnight. Activation stops depending on your office hours.

11:25 AM · The bug report that arrives useful

A user reports something broken. The AI runs your triage script — steps to reproduce, plan, browser, expected behavior — and files a structured report to your queue. Engineering starts at reproduction, not at “it doesn’t work.”

5:40 PM · The plan-limit question

“What happens when we hit the seat limit?” The AI answers from your published pricing terms — exactly, never a freelance discount — and routes the upgrade conversation to sales by your rules.

What it does for you

Tier-1, resolved from the docs

How-to and setup questions answered from your documentation with sources cited — identically, at any hour, in up to 40 languages.

Bugs captured, not vented

Your triage questions asked every time; reports filed structured with transcripts — the queue arrives pre-worked.

Billing by the published word

Plans, limits and terms quoted exactly as published — the claim guard blocks invented pricing and promises.

Watch the docs answer for themselves

The demo walks a setup question from documentation, captures a structured bug report, and quotes plan terms exactly — configured for a SaaS support team. Your personal version, built from your website and docs, arrives in about two minutes.

Answers cite your documentation — always
Bug triage script executed every time
Flat price — unlimited agents and users

Asked in your callers’ own words

Real question types from this business — and what the AI does with each. Grounded in YOUR approved knowledge: no source, no claim.

“How do I connect the integration?”

Walks the steps from your documentation with the source cited — and routes to your team when the docs run out. No source, no claim.

“Something broke after the update.”

Runs your triage script — reproduction steps, environment, plan — and files the structured report with the transcript attached.

“Can we get a discount on the annual plan?”

States your published pricing terms and routes the commercial conversation to your sales team by your rules.

IVR trees make customers press 4 and pray. Chatbots deflect until people scream “agent.” The Zanus AI front office ANSWERS — phone and chat, in the customer’s language, from your approved knowledge only, and escalates to humans by rules you write.

Questions, answered

Our product changes weekly. Does the knowledge keep up?

The AI answers from the current approved version of your docs — update the source once and every future answer updates with it.

Can it access a user’s account to help?

It answers what your approved knowledge and connected records support and routes account-specific work by your rules — nothing improvised, everything transcribed.

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The Front Office answers. The Back Office executes.

This demo is the AI that answers — phone, chat, quotes, bookings. The work INSIDE your software company — documents, tasks, procedures, automations — is Back Office AI, specialized for Customer Service. Most companies run both: one AI answering, one AI executing.

Back Office for Customer Service →Explore Back Office AI