LIVE DEMO — FREIGHT FORWARDERS

Your customers ship across twelve time zones. Your phone now works all of them.

A forwarder’s inbox never sleeps — origin agents in one time zone, consignees in another, a shipper asking for an air-freight quote at your midnight. The AI answers every call and chat, 24/7 in up to 40 languages: milestone status from your approved records, quote requests captured complete — lane, incoterms, dims, dates — and routed to your pricing team.

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Free personal demo in your inbox in ~2 minutes · no sales call · built for YOUR operation

The overnight quote request: captured complete, routed, answered — before your office opens.

One day with the AI

Three moments from a typical forwarders front office — handled while your team does the human part.

11:30 PM · The quote from another hemisphere

An exporter asks for an ocean quote while your office sleeps. The AI captures lane, incoterms, dimensions, weight and ready date, quotes what your published tariffs cover, and routes the request — your pricing team opens a complete file at 8 AM.

9:05 AM · The milestone check

“Did our container make the vessel, and when does it arrive?” Answered from your approved shipment records — consistently, in the caller’s language — without an operator touching it.

3:40 PM · The first-time exporter

A manufacturer new to exporting asks the chat about shipping to a new market. The AI explains your published process, captures the commodity and destination, and books the call with your team.

What it does for you

Around the clock, around the globe

Every time zone answered in its own language — milestones, documents, booking confirmations — while your operators sleep.

Quotes captured complete

Lane, incoterms, dims, weight, commodity, dates — the fields your pricing desk needs, on every request, with a transcript.

Exceptions escalated by your rules

Rolled bookings, customs holds and document gaps route to the right operator with context — the morning briefing lists every overnight event.

Watch the overnight desk you never staffed

The demo captures a midnight quote request, answers a milestone check and books a consultation — configured for a freight forwarder. Your personal version, built from your own website, arrives in about two minutes.

40 languages — origin agents to consignees
Complete quote files, not half-voicemails
Flat price — unlimited operators and offices

Asked in your callers’ own words

Real question types from this business — and what the AI does with each. Grounded in YOUR approved knowledge: no source, no claim.

“What would it cost to ship a 20-foot container to Rotterdam?”

Quotes your published tariff if one applies; otherwise captures the complete request for your pricing desk — never an invented rate.

“Has our shipment cleared the origin port?”

Answers from your approved milestone records, and escalates to the assigned operator when your rules call for a human.

“Which documents do we need for this destination?”

Sends your published document checklist for that trade lane — and routes regulatory specifics to your team, transcribed.

Status calls eat your dispatchers alive. After-hours callers hear voicemail and call the next provider on the list. The Zanus AI front office ANSWERS — phone and chat, in the caller’s language, gives status from your approved records, quotes only your published rates, and routes exceptions to your people with a transcript.

Questions, answered

Rates move with the market — quoting is our craft.

It stays yours. The AI quotes only published tariffs and captures everything else complete — your pricing team starts from a full file instead of a callback loop across time zones.

We have offices in three countries.

One system: routing rules per office and per line, answers in the caller’s language, one record of every conversation — flat price, unlimited users.

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The Front Office answers. The Back Office executes.

This demo is the AI that answers — phone, chat, quotes, bookings. The work INSIDE your freight forwarder — documents, tasks, procedures, automations — is Back Office AI, specialized for Logistics & Supply Chain. Most companies run both: one AI answering, one AI executing.

Back Office for Logistics & Supply Chain →Explore Back Office AI