LIVE DEMO — CUSTOMS BROKERS

The shipment is at the port. The importer is calling. Your line answers.

Importers call a customs broker with money on the clock — demurrage accruing, a truck waiting, a document missing. The AI answers every call and chat, 24/7: entry status from your approved records, document requests captured and chased, the panicked what-do-you-need question answered from your published checklists — in the importer’s language.

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Free personal demo in your inbox in ~2 minutes · no sales call · built for YOUR operation

Document requests captured, checklists sent, the missing paper chased — nothing stuck in an inbox.

One day with the AI

Three moments from a typical customs brokers front office — handled while your team does the human part.

8:30 AM · The status call from the port

“Has our entry cleared? The truck is waiting.” Answered from your approved entry records instantly — and escalated to the assigned broker by your rules when the record shows a hold.

11:10 AM · The missing document

An importer’s shipment needs a certificate your team requested twice. The AI explains exactly which document is outstanding from your records, sends the request again with your checklist, and logs the chase.

9:20 PM · The first-time importer

A business importing its first container asks the chat what a broker does and what you charge. The AI answers from your published services and fee schedule, qualifies the trade lane and volume, and books the consultation.

What it does for you

Status calls off your brokers

Entry and clearance status answered from your approved records in one ring — your licensed staff work entries, not the phone.

Documents chased systematically

What is missing, from whom, since when — captured, requested and logged — the paper chase your team runs by memory, on the record.

New importers, qualified

First-timers get your published process and fees explained patiently in their language; your team gets a qualified profile with a transcript.

Watch the port-panic call, handled

The demo answers an entry-status call, chases a missing document and qualifies a first-time importer — configured for a customs brokerage. Your personal version, built from your website, arrives in about two minutes.

Ask it your own importer questions live
Approved records only — no source, no claim
Flat price — unlimited importers and lines

Asked in your callers’ own words

Real question types from this business — and what the AI does with each. Grounded in YOUR approved knowledge: no source, no claim.

“Has entry 4471 been released yet?”

Answers from your approved records, and routes holds and exams to the assigned broker by your rules — with context attached.

“What documents do you need to clear our shipment?”

Sends your published checklist for that shipment type, captures what the importer already has, and logs the gaps.

“What are your brokerage fees?”

Quotes your published fee schedule exactly — and qualifies the lane and volume for anything your rules route to a human quote.

Status calls eat your dispatchers alive. After-hours callers hear voicemail and call the next provider on the list. The Zanus AI front office ANSWERS — phone and chat, in the caller’s language, gives status from your approved records, quotes only your published rates, and routes exceptions to your people with a transcript.

Questions, answered

Customs advice is regulated — what can the AI actually say?

Only what you approve: status from your records, your published checklists and fees, your process pages. Classification and compliance questions route to your licensed brokers by your rules — that boundary is the design.

Our clients call in four languages.

The AI answers in up to 40 — the same approved answers, the same discipline, whichever language the importer speaks.

YOU MIGHT ALSO NEED

The Front Office answers. The Back Office executes.

This demo is the AI that answers — phone, chat, quotes, bookings. The work INSIDE your customs brokerage — documents, tasks, procedures, automations — is Back Office AI, specialized for Logistics & Supply Chain. Most companies run both: one AI answering, one AI executing.

Back Office for Logistics & Supply Chain →Explore Back Office AI